Adam Garrison
Gretna,NE
Summary
Experienced professional with a strong background in customer service and inventory management at Walmart, managing a $1 million budget to improve operational efficiency. Skilled in problem resolution and compliance, with a proven ability to train new hires and promote teamwork.
Overview
13
13
years of professional experience
Work History
Pharmacy Technician
Diabetes Supply Center Of The Midlands
Omaha, Nebraska
11.2024 - Current
- Processed prescription orders accurately and efficiently, ensuring timely patient fulfillment.
- Entered and updated customer information in company database to maintain data integrity.
- Verified data accuracy, resolving discrepancies in records for improved reliability.
- Assisted in training new staff on data entry procedures and pharmacy software usage.
- Maintained accurate inventory records for pharmaceutical products and supplies.
- Communicated with healthcare providers to clarify prescription requests and resolve issues.
- Processed payments from customers using cash registers and card terminals efficiently.
- Ensured compliance with regulatory requirements, including HIPAA and DEA standards.
PHARMACY TECHNICIAN
Walmart
Omaha, NE
12.2019 - 06.2024
- Ensured compliance with state regulations, maintaining a safe and clean pharmacy environment.
- Verified dosages and measured medications accurately for prescriptions.
- Maintained patient confidentiality while handling records and sensitive information.
- Monitored inventory levels and stocked shelves with required supplies.
- Processed claims efficiently for third-party prescription services.
- Strictly adhered to HIPAA regulations regarding patient information confidentiality at all times.
Assistant Manager
Walmart
Omaha, NE
02.2019 - 12.2019
- Maintained calm demeanor and professionally managed issues in accordance with company standards
- Developed comprehensive reports outlining key metrics such as sales figures, expenses
- Successfully managed a department budget of over $1 million dollars, while achieving cost savings goals
- Analyzed market trends to determine optimal pricing structures for new products and services
- Analyzed department performance and defined actions required to achieve business objectives
- Handled escalated customer issues, driving customer satisfaction and repeat business.
- Provided recommendations on hardware purchases based on customer requirements.
INVENTORY SPECIALIST
Omaha Door and Window
Omaha, NE
04.2013 - 11.2018
- Investigated and rectified discrepancies between physical and system inventories
- Compiled information on receipts or disbursement of goods to compute inventory balances, prices and costs
- Determined inventory quantity needs, ordering more materials based on minimum or maximum levels
- Managed daily operations of receiving, stocking, shipping and distribution processes
- Created detailed reports on inventory management activities
- Organized and maintained inventory records, ensuring accuracy of data entry and stock levels.
Education
Bachelor of Applied Science in Information Technology - CyberSecurity
Bellevue
Bellevue, NE03.2024
Skills
- Data entry and accuracy
- Customer service and support
- Problem resolution and solving
- Compliance and regulatory adherence
- New hire training and staff development
- Supervision and team leadership
- Inventory management and stocking
- Employee coaching and training
- Project management and goal setting
- Prescription processing and documentation
- Attention to detail in reporting
- Budget management and expense tracking
- Effective communication skills
- Policy and procedure development
Personal Information
Over 30 years of work experience in customer service, data entry, and supervision. I am a recent college graduate in cybersecurity, now earning my Masters degree. Looking for an opportunity in the cybersecurity and technology industry.
References
- Available upon request
Timeline
Pharmacy Technician
Diabetes Supply Center Of The Midlands
11.2024 - Current
PHARMACY TECHNICIAN
Walmart
12.2019 - 06.2024
Assistant Manager
Walmart
02.2019 - 12.2019
INVENTORY SPECIALIST
Omaha Door and Window
04.2013 - 11.2018
Bachelor of Applied Science in Information Technology - CyberSecurity
Bellevue