Zaria Lott

• Answered incoming phone calls and addressed questions from customers and healthcare providers.
• Entered and processed patients' prescriptions into internal system.
• Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
• Counted, measured, and compounded medications following standard procedures.
• Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
• Stocked, labeled, and inventoried medication to keep accurate records.
• Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
• Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.

• Measure Vital signs
• Managing Medical Records
• Providing Administrative Support
• Develop and implement patient education programs to promote healthy habits and preventive care
• Assisting physicians with examinations and procedures
• Assist with medical procedures, such as EKGs, phlebotomy, and wound care
• Coordinating with insurance providers to obtain authorizations for medical procedures and services
• Maintain inventory and stock medical supplies and equipment
• Documented medical data in patient charts, facilitating accurate records
• Observed vital signs such as temperature, pulse rate, respiration rate, blood pressure readings, height and weight measurements
• Accurately and reported any abnormalities to the supervising physician
• Prepared examination rooms for incoming patients by stocking necessary materials and ensuring cleanliness of the room prior to patient arrival
• Cleaned treatment rooms and medical instruments, complying with infection control standards
• Administered injections per physician orders while adhering to safety guidelines set forth by the facility's policy manual
• Compiled patient histories by interviewing them regarding their medical history, family history, current medications or treatments they are undergoing
• Stocked supplies and instruments for examination rooms
• Supported physicians in examinations, procedures, and diagnostic tests
• Scheduled appointments and maintained patient records
• Demonstrated proficiency in performing administrative duties such as data entry, answering phones, ordering supplies, and managing patient records
• Performed patient intake and assisted in patient care procedures
• Organized charts before each patient visit in order to ensure that all relevant information is available during the exam
• Assisted in medical record keeping and filing, including patient registration and scheduling appointments
• Triaged patients and performed vital checks for patient flow facilitation
• Performed laboratory tests such as urinalysis and blood tests under the supervision of a physician
• Coordinated follow-up appointments with specialists as needed for further treatment or evaluation purposes
• Helped prepare medical instruments and equipment
• Maintained medical equipment and instruments according to established protocols
• Performed EKG testing under the direction of a cardiologist or other specialist
• Assisted with minor surgical procedures such as suturing wounds or removing foreign bodies from skin surfaces following aseptic technique principles

• Contributed to friendly and professional dining environment by communicating politely and effectively with guests to assess and meet needs

• Took customer orders and relayed to kitchen staff with accuracy, circulating dining room to identify service opportunities
• Ensure compliance with food safety and sanitation standards
• Demonstrated ability to manage multiple tasks while remaining adaptable and flexible
• Worked with coworkers to complete tasks
• Responded quickly to meet customer needs and resolve problems
• Committed to delivering excellent customer service while working in a fast-paced environment
• Focused on learning new skills and staying updated with industry changes
• Participated in ongoing training to enhance own job skills and knowledge
• Met deadlines while maintaining high-quality deliverables
• Managed and coordinated multiple projects while ensuring timely completion
• Skilled in using various software applications and programs including Microsoft Office and Adobe Creative Suite
• Provided efficient and courteous service to customers at all times
• Collaborated with departmental leaders to establish organizational goals, strategic plans and objectives
• Troubleshot minor problems and reported larger technical issues
• Experienced with social media and communications platforms
• Set up and broke down buffet and other self-service areas, organizing components logically
• Coordinated with food preparation staff for time plating and delivery of meals to dining room guests to guarantee freshness and acceptable temperature
• Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business
• Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest
• Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness
• Inspected dishes and utensils for cleanliness
• Increased sales significantly by upselling higher-end products to customers
• Operated cash register for cash, check and credit card transactions with excellent accuracy levels
• Worked flexible schedule and extra shifts to meet business needs
• Helped customers complete purchases, locate items and join reward programs
• Restocked and organized merchandise in front lanes
• Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance
• Answered questions about store policies and addressed customer concerns
• Performed opening and closing procedures, such as counting cash register, restocking, and cleaning
• Maintained cleanliness of the checkout area by cleaning counters, shelves and windows

• Took customer orders and relayed to kitchen staff with accuracy, circulating dining room to identify service opportunities
• Ensure compliance with food safety and sanitation standards
• Demonstrated ability to manage multiple tasks while remaining adaptable and flexible
• Worked with coworkers to complete tasks
• Responded quickly to meet customer needs and resolve problems
• Committed to delivering excellent customer service while working in a fast-paced environment
• Focused on learning new skills and staying updated with industry changes
• Participated in ongoing training to enhance own job skills and knowledge
• Met deadlines while maintaining high-quality deliverables
• Managed and coordinated multiple projects while ensuring timely completion
• Skilled in using various software applications and programs including Microsoft Office and Adobe Creative Suite
• Provided efficient and courteous service to customers at all times
• Collaborated with departmental leaders to establish organizational goals, strategic plans and objectives
• Troubleshot minor problems and reported larger technical issues
• Experienced with social media and communications platforms
• Set up and broke down buffet and other self-service areas, organizing components logically
• Coordinated with food preparation staff for time plating and delivery of meals to dining room guests to guarantee freshness and acceptable temperature
• Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business
• Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest
• Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness
• Inspected dishes and utensils for cleanliness
• Increased sales significantly by upselling higher-end products to customers
• Operated cash register for cash, check and credit card transactions with excellent accuracy levels
• Worked flexible schedule and extra shifts to meet business needs
• Helped customers complete purchases, locate items and join reward programs
• Restocked and organized merchandise in front lanes
• Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance
• Answered questions about store policies and addressed customer concerns
• Performed opening and closing procedures, such as counting cash register, restocking, and cleaning
• Maintained cleanliness of the checkout area by cleaning counters, shelves and windows

GPA: 3.75

• Honoree of Magna Cum Laude
• Awarded Presidents Award
• Dean's List
• Honor Roll
• Scholarship Recipient