Adam Gill
Los Angeles,CA
Summary
Solution Consultant with expertise in optimizing business processes through data-driven strategies and SaaS implementations. Successfully led complex projects that enhanced operational efficiency and supported clients during integration and change management. Proficient in data analysis, project management, and collaborative problem-solving, utilizing tools such as SQL and Power BI. Committed to mentorship and professional growth, contributing significantly to client success and team development.
Overview
5
5
years of professional experience
Work History
Solution Consultant II
UKG
Remote, CA
01.2022 - 06.2025
- Facilitated discovery sessions with stakeholders to identify opportunities and requirements for improved operational processes
- Collaborated with IT teams and vendors to evaluate third party integrations
- Configured and implemented SaaS modules adhering to state, federal, and international regulations
- Successfully executed implementations for domestic and international clients with employee counts ranging from 500 to 2,000
- Create and deploy reports and dashboards for various software users
- Coordinate with project and delivery managers on project timeline and key milestones
System Support Specialist
First Internet Bank
Fishers, IN
05.2021 - 01.2022
- Delivered technical support for banking software and systems to enhance user experience
- Conducted user training sessions on new software features to improve understanding
- Monitored system performance, reporting anomalies to management for timely resolution
- Created and updated user accounts, adhering to organizational policies and procedures
Network Analyst - Graduate Assistant
Ball State University
Muncie, IN
08.2020 - 05.2021
- Ensured optimal network functionality and uptime through comprehensive performance analysis.
- Configured and maintained routers, switches, and firewalls to secure connectivity.
- Delivered technical support for network issues encountered by faculty and staff.
- Collaborated with IT teams to introduce new network technologies for campus-wide connectivity upgrades
Education
Master of Science - Information And Communication Sciences
Ball State University
Muncie, IN06-2021
Bachelor of Science - Computer Information Systems
Ball State University
Muncie, IN12-2019
Skills
- Project management
- Analytical thinking
- Change management
- Analysis & evaluation
Timeline
Solution Consultant II
UKG
01.2022 - 06.2025
System Support Specialist
First Internet Bank
05.2021 - 01.2022
Network Analyst - Graduate Assistant
Ball State University
08.2020 - 05.2021
Master of Science - Information And Communication Sciences
Ball State University
Bachelor of Science - Computer Information Systems
Ball State University
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