Adam Gill
Los Angeles,CA
Summary
Experienced Solution Consultant with a background in optimizing business processes through data-driven strategies and SaaS implementations. Proven ability to lead complex projects, enhance operational efficiency, and support clients through integration and change management. Skilled in data analysis, project management, and collaborative problem-solving with expertise in tools like SQL and Python. Demonstrated commitment to mentorship and professional growth, making impactful contributions to client success and team development.
Overview
4
4
years of professional experience
Work History
Solution Consultant II
UKG
01.2022 - Current
- Lead discovery sessions with internal and external stakeholders to identify opportunities in improving customer timekeeping, scheduling, and labor tracking processes
- Work closely with customer IT teams and third-party vendors to assess API and SFTP integration requirements for Workforce Management
- Configure and implement SaaS modules in line with state, federal, and international regulations for timekeeping, scheduling, leave, and reporting best practices
- Successfully implement both domestic and international customers ranging from 500-2000 employees
- Lead and support customers throughout the entire SaaS Implementation Life Cycle
- Design and configure integration lookup tables to ensure proper flow of data between software
System Support Specialist
First Internet Bank
05.2021 - 01.2022
- Provided IT Support to internal customers including support for equipment, connectivity, and business functions
- Assist with training, deployment, and update of IT systems and devices
Network Analyst Consultant
Ball State University
08.2020 - 05.2021
- Worked closely with Senior Unified Communications Technology Engineer on campus-wide networking projects
Education
Master of Science - Information & Communication Sciences
Ball State University
Muncie, IN05-2021
Bachelor of Science - Computer Information Systems
Ball State University
Muncie, IN05-2019
Skills
- Project Management
- SaaS Implementation
- Microsoft Office
- SQL
- Python
- Data Analysis
Timeline
Solution Consultant II
UKG
01.2022 - Current
System Support Specialist
First Internet Bank
05.2021 - 01.2022
Network Analyst Consultant
Ball State University
08.2020 - 05.2021
Master of Science - Information & Communication Sciences
Ball State University
Bachelor of Science - Computer Information Systems
Ball State University
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