Hannah Mitchell
Beachwood,OH
Summary
Collaborative Application Specialist offering in-depth knowledge of software development. Qualified to manage databases, test software and manage web applications. Professional and hardworking with a pleasant demeanor and a commitment to making sure systems are running at optimum levels.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Solution Consultant II
Hyland Software (Global Healthcare Services)
01.2020 - Current
- OnBase Expertise: Leveraging in-depth knowledge of OnBase software to customize solutions that precisely matched our clients' needs.
- Epic Clinical and Billing Implementation: Specialized in integrating OnBase with Epic systems to streamline clinical and billing processes, improving efficiency and accuracy.
- Custom Workflow Solutions: I excel in creating tailored workflow solutions, designed around the unique requirements of each customer.
- Product Demonstrations: Conducting detailed demonstrations and training to showcase the capabilities of our solutions, emphasizing their compatibility with client’s day-to-day processes.
- Technical Guidance: Offering technical expertise, training, and ongoing support to clients throughout the project’s implementation.
- Requirement Analysis: Assessing client needs and translating them into actionable project plans, ensuring successful deployments.
Field Agent/Technician
Geek Squad
07.2018 - 01.2020
- Maintained technology equipment performance by configuring, diagnosing and repairing hardware.
- Investigated hardware product issues involving materials and software and devised solutions.
- Maintained detailed documentation through all phases of development, testing and analysis to enhance organizational productivity.
- Demonstrated strong knowledge of all types of electrical components, operations, specifications and proper testing methods.
Education
High School Diploma -
Berea High School
Berea05.2012
Skills
- Risk Mitigation
- Process Enhancement
- Information Gathering
- Workflow Analysis
- Error Resolution
- Technical Requirement Design
- HL7
- SQL
Certification
OSCA - Hyland
Timeline
Solution Consultant II
Hyland Software (Global Healthcare Services)
01.2020 - Current
Field Agent/Technician
Geek Squad
07.2018 - 01.2020
High School Diploma -
Berea High School
OSCA - Hyland
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