Adam Goh
Hacienda Heights,CA
Summary
Over five years of Property Management experiences with a proven track record at Landwin Management, excelling in tenant screening and lease negotiation for both residential and commercial properties. Adept at market analysis and vendor management, I enhance occupancy rates while fostering strong tenant relationships. My leadership and problem-solving skills ensure compliance and operational efficiency in property management.
Overview
19
19
years of professional experience
Work History
Property Manager
Landwin Management
San Gabriel, USA
03.2021 - Current
- Managed both residential property and Commercial mixed unit property.
- Conducted thorough screening and reviewed tenant histories to ensure qualification standards.
- Prospected tenants through open houses, showing units, discussed details to ensure tenant met the needs.
- Calculated and evaluated Annual CAM Report and report to the tenants and the landlord.
- Evaluated market values for commercial and residential properties, informing rental pricing strategies to maximize occupancy.
- Drafted and distributed notices, three day notice, processed evictions, and managed the rent roll to maintain occupancy rates.
- Negotiated lease agreements between landlords and tenants, drafting contracts to ensure compliance.
- Managed emergency situations, including plumbing and electrical issues, prioritizing tenant and public safety.
- Coordinated with city code enforcement officers to uphold property standards and ensure regulatory compliance.
- Addressed tenant and landlord complaints, implementing effective solutions to resolve issues and improve both landlord and tenant satisfaction.
Front Desk Agent
Sheraton Park Hotel
Anaheim, USA
08.2007 - 09.2020
- Executed check-in and check-out processes, analyzed billing statements, and resolved discrepancies to enhance guest satisfaction
- Addressed guest complaints with managers and executed resolutions collaboratively, improving guest experience
- Cross-trained between hotel operator and front desk roles to fulfill guest requests and improve service coverage
- Guided guests through Starwood Loyalty Program details and facilitated enrollment, boosting program participation
- Acknowledged guest loyalty by providing a welcoming atmosphere, enhancing guest retention
- Adapted LightSpeed software and introduced the Starwood Program to guests, enhancing operational efficiency
- Collaborated with departments, offering assistance and insights to align with team objectives
Co-Founder
Golden Gift
Anaheim, USA
06.2009 - 06.2013
- Collaborated with founder to implement strategies that enhanced sales performance and reduced expenses
- Established deals with wholesaler teams by ordering bulk supplies and fostering strong vendor relationships
- Monitored store activities including financial statements, inventory, and restocking to enhance operational efficiency
- Filed sales taxes through the Board of Equalization quarterly, maintaining compliance with tax regulations
Education
Bachelor of Business Administration - Entrepreneurship and Small Businesses
Cal Poly Pomona
06-2016
Skills
- Property oversight
- Tenant screening
- Lease agreements
- Vendor relations
- Maintenance oversight
- Inventory control
- HVAC analysis
- Plumbing
- Electrical repair
- Market research
- Supervision
- Leadership
- Office Management
- Mandarin fluency
- Maintenance
Personal Information
Title: Property Manager
Additional Information - Work Authorization
Authorized to work in the US for any employer
Timeline
Property Manager
Landwin Management
03.2021 - Current
Co-Founder
Golden Gift
06.2009 - 06.2013
Front Desk Agent
Sheraton Park Hotel
08.2007 - 09.2020
Bachelor of Business Administration - Entrepreneurship and Small Businesses
Cal Poly Pomona