Overview
Work History
Education
Work Availability
Skills
Quote
Timeline
Manager

Adam Grabar

Henderson,NV

Overview

11
11
years of professional experience

Work History

Surveillance Officer

Truckee Gaming
08.2023 - Current
  • Updated daily logs and produced reports outlining surveillance activities.
  • Recorded audio and video of back-end money movements.
  • Monitored guests for signs of suspicious or criminal activity.
  • Identified and documented unauthorized actions by employees.
  • Operated surveillance equipment, video recorders and computers to monitor activities within facility.
  • Documented suspicious activity and events through detailed reports, submitting timely updates to supervisor.
  • Reviewed video feeds to observe activity at gaming tables, slot machines and in other areas.
  • Maintained log of surveillance operations, noting discrepancies or suspicious activity.
  • Reviewed video surveillance footage.

Virtual Guard Analyst

Virtual Guard
06.2021 - 08.2023
  • Identified, analyzed, and interpreted trends or patterns in complex data sets by finding correlations and visualizing with charts.
  • Analyzed large datasets to identify trends and patterns in customer behaviors.
  • Shadowed interdepartmental personnel to better understand methods for handling daily tasks and job duties.
  • Observed multiple sites via CCTV footage for suspicious activity and reported any crimes committed to site contacts or local law enforcement depending on the severity of the actions on site
  • Performed routine tasks under direct supervision and within established procedures and guidelines.
  • Identified bugs in data collection or reporting and investigated root causes.

Warehouse Packer

Fed Ex Ground
08.2020 - 04.2021
  • Stocked warehouse efficiently by comparing item numbers with storage locations.
  • Verified items packaged and address on boxes matched customer order invoices to avoid shipping errors.
  • Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
  • Prepared and checked outbound shipments for accuracy.
  • Promoted warehouse safety by reporting or resolving safety hazards and observing OSHA guidelines.
  • Recorded daily activities for inventory control.
  • Kept warehouse areas free of debris and safe for employees with proper storage and maintenance of machinery, tools and supplies.
  • Learned and followed warehouse safety protocols to prevent injuries and accidents.
  • Organized items on racks, shelves and bins to maintain established order.

Cashier

Vons
08.2012 - 02.2020
  • Set up new sales displays each week with fresh merchandise.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Monitored self-checkout systems and provided help in resolving complex problems.
  • Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Identified and resolved discrepancies and errors in customer accounts.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Helped customers navigate applications and in-store technology to deliver best-in-class experiences.
  • Welcomed customers and helped determine their needs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Answered questions about store policies and addressed customer concerns.
  • Built relationships with customers to encourage repeat business.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Checked personal identifications during alcohol and tobacco sales.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Operated cash register to record transactions accurately and efficiently.
  • Used POS system to enter orders, process payments and issue receipts.

Security Doorman

Frozen 75 Nightclub
05.2018 - 08.2018
  • Responded immediately to any guest requests or concerns and promptly resolved issues.
  • Responded immediately to any guest requests or concerns and promptly resolved issues.
  • Secured doorways to maintain customer and employee safety and uphold company policies and procedures.
  • Directed traffic and kept property frontage free for guests.
  • Performed pat downs and bag checks on patrons entering the club to make sure no nuisance items such as alcohol or weapons were attempted to be concealed while attempting to enter the property

Education

High School Diploma -

Southeast Career Technical Academy
05.2013

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Skills

  • Office Organization
  • Customer Inquiries
  • Write Reports
  • Information Extraction
  • Professional Development
  • Microsoft Access
  • Customer Relations
  • Cash Management
  • Time Management Skills
  • Cash Drawer Management
  • Cash Register Systems
  • Issue Resolution
  • CCTV Monitoring

Quote

Maybe all one can do is hope to end up with the right regrets.
Arthur Miller

Timeline

Surveillance Officer

Truckee Gaming
08.2023 - Current

Virtual Guard Analyst

Virtual Guard
06.2021 - 08.2023

Warehouse Packer

Fed Ex Ground
08.2020 - 04.2021

Security Doorman

Frozen 75 Nightclub
05.2018 - 08.2018

Cashier

Vons
08.2012 - 02.2020

High School Diploma -

Southeast Career Technical Academy
Adam Grabar