As a experienced Gym Owner and Personal Trainer, I excel in fitness knowledge and team leadership, significantly increasing gym revenue through innovative marketing and community engagement. My expertise in nutrition coaching and employee development has fostered a customer-centric culture, leading to high client satisfaction and retention rates. Demonstrated success in branding and social media has amplified our presence, attracting diverse clientele.
Overview
4
4
years of professional experience
Work History
Gym Owner
Self Employed
Kriva Palanka , North Macedonia
10.2020 - Current
Managed daily operations of the gym, including staff scheduling, equipment maintenance, and financial oversight.
Increased gym revenue through effective marketing strategies and community outreach initiatives.
Collaborated with local businesses for cross-promotional opportunities, strengthening community ties and increasing brand visibility.
Improved gym membership retention by developing and implementing personalized fitness programs for clients.
Created a customer-centric culture among staff members that prioritizes excellent service delivery at all times.
Recruited hired, trained, and motivated a team of professional fitness instructors to deliver exceptional service to clients.
Enhanced overall client satisfaction by consistently maintaining a clean, safe, and welcoming gym environment.
Expanded gym''s service offerings into specialized areas such as health coaching, nutrition consultations and targeted fitness programs catering diverse clientele needs.
Achieved growth in membership numbers by offering special promotions, referral incentives, and targeted advertising campaigns.
Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
Trained and guided team members to maintain high productivity and performance metrics.
Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Managed purchasing, sales, marketing and customer account operations efficiently.
Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Evaluated member feedback on gym facilities and services to make continuous improvements in response to their needs.
Interacted well with customers to build connections and nurture relationships.
Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Implemented business strategies, increasing revenue, and effectively targeting new markets.
Personal Trainer
Self Employed
Kriva Palanka , North Macedonia
10.2020 - Current
Educated clients on proper exercise techniques, reducing risk of injury during workouts.
Motivated clients to stay on track with fitness goals with positive and friendly approach.
Trained clients during strength training, cardio vascular exercise, and stretching.
Assisted clients with personal fitness goals through realistic objectives.
Adapted workout routines for special populations such as seniors or those recovering from injuries ensuring safety while still challenging their abilities.
Maintained detailed records of all client interactions including progress notes, goal tracking updates allowing for easy assessment adjustments when needed.
Developed healthy eating meal plans for clients to provide holistic approach.
Enhanced gym member satisfaction by providing one-on-one consultations and group training sessions.
Assisted in the development of gym-wide events, increasing overall membership engagement.
Cultivated strong relationships with clients, resulting in high rate of referrals and new business.
Analyzed client feedback to continuously improve training programs and client satisfaction.
Maintained up-to-date knowledge of fitness trends and certifications to provide clients with cutting-edge training techniques.
Boosted client confidence and skillset with targeted strength training and conditioning programs.
Encouraged participants to stay motivated and reach fitness goals.
Increased overall gym revenue through effective upselling of personal training packages and nutritional supplements.