Dynamic front-of-house professional experienced in fast-paced dining environments. Known for effective team collaboration, training new staff, and ensuring customer satisfaction. Eager to leverage skills in training and service excellence to elevate operational standards.
Overview
11
11
years of professional experience
Work History
Support Staff Member
Bardenay Distilling Co.
Garden City, ID
01.2025 - Current
Assisted customers with menu selections and dietary restrictions inquiries.
Collaborated with team members to enhance food service operations.
Trained new staff on food safety practices and service techniques.
Organized take-out orders for customer convenience.
Acquired skills to further support team and address customer needs.
Server
Barbacoa Mexican Grill & Tequila Bar
Boise, ID
12.2023 - 01.2025
Delivered exceptional customer service in fast-paced fine dining environment.
Trained new servers on menu knowledge and service protocols to enhance team efficiency.
Provided comprehensive wine and liquor service, ensuring memorable guest experiences.
Resolved customer complaints professionally, ensuring satisfaction and loyalty.
Participated in staff meetings and training sessions to elevate service standards.
Managed multiple tables efficiently while delivering attentive and unobtrusive service.
Front of House Employee
The Cheesecake Factory
Boise, ID
09.2016 - 12.2023
Greeted and seated guests efficiently, ensuring a welcoming atmosphere.
Provided menu recommendations and addressed inquiries regarding food options.
Maintained organization and cleanliness of dining areas and waiting spaces.
Assisted in training new front-of-house staff on service procedures and standards.
Processed payments accurately using cash registers and POS systems.
Explained menu items, took orders, and delivered food courses per instructions.
Performed opening and closing duties, including cash handling and supply organization.
Regularly checked food quality prior to serving to ensure customer satisfaction.
Supervisor
Arctic Circle
Kuna, ID
12.2014 - 09.2016
Supervised daily operations, enhancing team performance and service quality.
Monitored inventory levels, coordinating with suppliers for timely restocking.
Addressed customer concerns promptly to preserve a positive dining experience.
Directed a team of 12 employees, promoting efficiency in daily operations.
Education
High School Diploma -
Kuna High School
Kuna, ID
05-2016
Skills
Exceptional communication and interpersonal skills