Adam Hendrickson
TIMBERLINE GLAMPING
Kathleen,GA
1
Certification
13
years of professional experience
Senior operations and program management leader with 15+ years of experience directing complex programs, enterprise operations, risk, compliance, workforce readiness, and organizational improvement. Proven leader of 400+ personnel across programs spanning 54 installations, with expertise in strategic planning, data-driven decision-making, process improvement, and executive communication. Combines enterprise leadership experience with six years of multi-location business ownership, including direct responsibility for financial management, staffing, customer experience, marketing, and business growth.
Work History
FRANCHISE OWNER
5 Years 10 Months- Managed comprehensive operations for two hospitality establishments, focusing on financial outcomes, staff management, and regulatory compliance.
- Managed comprehensive daily operations for two locations, focusing on property management, reservation systems, vendor partnerships, maintenance oversight, customer satisfaction, and adherence to franchise standards.
- Administered comprehensive financial oversight encompassing budgets, operating expenses, pricing, and staffing to ensure optimal resource utilization and support organizational objectives.
- Cultivated and managed local business relationships and promotional activities, significantly strengthening brand visibility and booking rates.
- Analyzed market trends and developed targeted strategies to improve occupancy revenue, elevate customer satisfaction, and ensure sustainable property performance.
- Orchestrated marketing efforts, forged key partnerships, and launched promotional initiatives aimed at boosting brand visibility and increasing customer engagement.
COMMAND SAFETY CHIEF ENLISTED MANAGER
4 Years 6 Months- Facilitated training readiness and comprehensive reporting for workforce management, achieving 98% personnel manning throughout tenure.
- Crafted and implemented 42 critical policies aimed at enhancing organizational readiness and ensuring adherence to legal and regulatory requirements.
- Directed deployment of 140 personnel across four operational areas and three occupational specialties to enhance combatant command effectiveness.
- Implemented strategic initiatives aimed at improving operational efficiency and ensuring mission readiness across diverse teams.
- Analyzed workforce requirements and organizational risks, advising senior leaders to improve policy alignment and optimize operational effectiveness.
AVIATION SAFETY PROGRAM MANAGER
3 Years 5 Months- Developed and executed comprehensive safety protocols for aviation and aircraft maintenance, improving compliance across 54 installations.
- Evaluated 340+ aviation mishaps and hazards, equipping senior leaders with detailed risk assessments and targeted recommendations for corrective actions.
- Used data and trend analysis to reduce aviation ground-operation mishaps 20% and identified mishap trends 35%.
- Facilitated partnerships with 20 aircraft-specific system managers and engineering teams to identify and rectify aviation and material safety issues.
SUPERINTENDENT, EXPLOSIVES SAFETY INSPECTIONS
3 Years 8 Months- Directed a 14-member inspection team and managed a travel budget exceeding $750k for 84 inspection events.
- Executed 72 effectiveness inspections, achieving a 75% reduction in on-site deficiencies through targeted evaluations.
- Analyzed workforce requirements and developed strategic manpower plans to improve staffing and inspection operations across geographically diverse organizations.
- Presented 36 detailed executive-level inspection briefings, highlighting critical deficiencies, vulnerabilities, and actionable corrective measures.
- Performed detailed inspections and assessments to ensure compliance across 312 unit-level programs and 215 squadron commander programs.
Education
Bachelor of Science - Aviation Administration
Professional Manager Certification - Management
Associate of Applied Science - Aircraft Armament Systems Technology
Associate of Applied Science - Emergency Management
Skills
Program & operations management
Strategic planning
Risk & compliance
Budget & resource management
Process improvement
Organizational leadership
Workforce development
Data & trend analysis
Policy development
Performance management
Certification
- Senior Non-Commissioned Officer Academy
- Aviation Safety NCO Course
- Aircraft Mishap Investigation
- Air Force Inspector General Basic Instructor
- Explosives Safety Manager
- Explosives Safety Siting
- AMMO-47 Electrical Explosive Safety
- OSHA 30-Hour Construction Safety
- OSHA EM 385-1-1 40-Hour Safety
- Private Helicopter Pilot License
Timeline
FRANCHISE OWNER
TIMBERLINE GLAMPING
10.2020 - 08.2026Read More
COMMAND SAFETY CHIEF ENLISTED MANAGER
DEPARTMENT OF THE AIR FORCE — AIR FORCE RESERVE
05.2020 - 11.2024Read More
AVIATION SAFETY PROGRAM MANAGER
DEPARTMENT OF THE AIR FORCE — AIR FORCE RESERVE
12.2016 - 05.2020Read More
SUPERINTENDENT, EXPLOSIVES SAFETY INSPECTIONS
DEPARTMENT OF THE AIR FORCE — AIR FORCE RESERVE
04.2013 - 12.2016Read More
Utah Valley University
Bachelor of Science from Aviation Administration
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Community College of The Air Force
Professional Manager Certification from Management
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Community College of The Air Force
Associate of Applied Science from Aircraft Armament Systems Technology
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Community College of The Air Force
Associate of Applied Science from Emergency Management
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