Results-driven owner/operator with extensive expertise in inventory management and compliance oversight. Demonstrated success in leading teams and enhancing customer loyalty while ensuring efficient service delivery in the automotive care sector.
Overview
22
22
years of professional experience
Work History
Owner/Operator
Meineke auto care center
Portland
01.2015 - 01.2026
Managed daily operations of auto care center, ensuring efficient service delivery.
Oversaw inventory management, ordering parts, and maintaining stock levels.
Supervised and trained staff on automotive repair procedures and customer service.
Evaluated employee performance metrics against established benchmarks in order to determine areas of improvement.
Ensured compliance with all local laws, regulations, policies, and procedures related to the operation of the business.
Established long-term relationships with customers by promoting great service and engagement skills and quickly resolving issues.
Owner/Operator
Imperial aautomotive
Raleigh
01.2004 - 08.2014
Managed daily operations of auto care center, ensuring efficient service delivery.
Supervised and trained staff on automotive repair procedures and customer service.
Established long-term relationships with customers by promoting great service and engagement skills and quickly resolving issues.
Ensured compliance with all local laws, regulations, policies, and procedures related to the operation of the business.
Negotiated contracts with clients for products or services rendered by the company.
Maintained relationships with vendors and suppliers in order to secure favorable terms on materials and services.
Education
Associate of Applied Science - Technology Management
Universal Technical Institute
Nashville, TN
08.2000
Skills
Inventory management
Automotive repair
Compliance oversight
Staff training
Contract negotiation
Customer relationship management
Relationship management
Operations management
Dependable and reliable
Military Experience
4 years US ARMY
Timeline
Owner/Operator
Meineke auto care center
01.2015 - 01.2026
Owner/Operator
Imperial aautomotive
01.2004 - 08.2014
Associate of Applied Science - Technology Management