ASE certified master technician with extensive experience in diagnostics, maintenance, and repair of various makes and models. Factory trained as a Nissan/Infiniti master technician, bringing a strong focus on team collaboration and achieving results. Adapting to changing needs with reliability is a key strength. Skills include troubleshooting, electrical systems, and mechanical repairs to ensure operational efficiency and safety. Known for practical problem-solving abilities, effective communication skills, and steadfast work ethic.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Cyber GA Repair Technician
Tesla
11.2023 - Current
Efficiently and accurately diagnose all Tesla subsystems including Infotainment, High Voltage, Low Voltage, CAN BUS, Drivers Assistance (DAS), and Chassis/NVH- Demonstrate proficiency in automotive networking systems including CAN, LIN, A2B, and Ethernet for effective troubleshooting and diagnostics
Bench-top load firmware onto car computers, body control modules, battery management systems, etc.., ensuring seamless software integration
Perform remote diagnostics on incoming vehicles to provide the service with a well-defined path for repair upon arrival
Take a lead role in coordinating the hiring and training of new technicians, fostering their continuous development and growth
Manually clone high voltage controllers by extracting old data, converting text to hex format, and flashing onto new controller ensuring system integrity
Utilize internal GUI tools to re-flash modules in bootloader mode to facilitate smooth application execution
Provide field technical support to technicians in the Texas metro area, mobile technicians, and customers
Retrieve and review vehicle logs to determine source of issue
Engage with engineering teams to resolve novel diagnostic challenges, contributing to the development of best practices
Interpret and navigate electrical schematics/diagrams to diagnose root cause issues
Conduct quality electrical circuit/terminal repairs per Tesla Standards, ensuring vehicles meet our quality and safety standards
Perform additional tasks, including vehicle maintenance/repair, HVAC testing, performance evaluation, interviewing new technicians, and actively contributing to enhancing the overall experience for our
Nissan Master Technician/Foreman
South Park Nissan
02.2023 - Current
MASTER TECHNICIAN/ NISSAN INFINITI
GTR certified
HV certified
LEAF certified
ARIYA certified
HYBRID certified
DIESEL certified
CVT REBUILD specialist
CAN DIAGNOSIS certified
NISSAN INTELLIGENT MOBILITY (ADAS) certified
Boosted overall shop productivity by mentoring junior technicians, sharing knowledge, tips, and tricks to improve their skillsets quickly.
Enhanced team efficiency by assisting coworkers with complex tasks and sharing technical knowledge.
Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
Demonstrated versatility as a Master Technician by handling a wide range of repair tasks across various vehicle makes and models.
Supported business growth through building strong relationships with customers, addressing their concerns promptly and professionally.
Lead Diag/Heavy Repair Master Technician
Carrollton Complete Automotive
07.2022 - 02.2023
Diagnose service and repair all makes and models
Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
Streamlined work processes through effective collaboration with other technicians, resulting in faster turnaround times for customer vehicles.
Trained and coached junior employees on procedures for completing various types of repairs and maintenance on cars and light trucks.
Performed safety and emissions inspections.
Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
Maintained accurate records of time and materials required to perform repairs and service.
Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
Boosted team morale and productivity by actively participating in staff training, sharing knowledge and skills with coworkers.
Delivered superior results under tight deadlines, managing multiple concurrent projects without compromising quality or attention to detail.
Independently owned repair shop job duty consists of diagnosing maintaining and repairing vehicles of different makes, models and years
Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
Increased workshop efficiency by effectively organizing tools, equipment, and workspace for easy access during repairs.
Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
Replaced damaged, missing, or defective parts with new and refurbished components.
Maintained accurate records of time and materials required to perform repairs and service.
Education
Bachelor's degree - Computer Science
SNHU
09.2026
Associate - Automotive Technology
Brookhaven College
Farmers Branch, TX
05.2019
Skills
Customer Service
Mechanical skills
Electrical Troubleshooting
Soldering Proficiency
System Testing
Technical diagnosis
Software Installation
Component Replacement
Diagnostic Testing
Understanding of engineering
System Upgrades
Machine Calibration
Hardware Repair
Service Documentation
Safety Management
Repair logging
Maintenance records
Diagnostics and troubleshooting
Component Repairs
Preventive Maintenance
Tool Installation and Alignment
Computer Skills
Reliability
Decision-Making
Relationship Building
Team building
Self Motivation
Analytical Thinking
Troubleshooting Techniques
System Repair
Goal Setting
Risk Assessment
Professionalism
Physical Stamina
Adaptability
Quality Assurance
Technical communication
Heavy Equipment Repair
Estimating abilities
Customer Relations
Service call coordination
Experience operating machines
Equipment maintenance proficiency
Equipment Inspection
Network configuration
Certification
609 Certification
Brookhaven College Chassis Technician Certification
Brookhaven College Electrical and Electric Repair Technician Certification
Brookhaven College Transmission Technician Certification
Brookhaven College Engine Performance and Repair Technician Certification
Licensed State Inspector
ASE A1
Nissan Leaf EV Certified
ASE: G1 Maintenance and Light Repair
GTR
ASE A2
ASE A3
ASE A4
ASE A5
ASE A6 Electrical Systems
ASE A7
ASE A8
Assessments
Automotive maintenance, Proficient, 06/01/22, Knowledge of vehicles, vehicle maintenance, and repairs.
Customer focus & orientation, Proficient, 06/01/22, Responding to customer situations with sensitivity.
Mechanical knowledge, Proficient, 06/01/22, Understanding and applying mechanical concepts and processes.
Awards
Brookhaven Automotive Scholarship Recipient, 05/01/18, 1 recipient chosen by Brookhaven Automotive Professors required a GPA above 3.5.