Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Front Desk Agent
Embassy Suites Hotel
12.2022 - Current
Took reservations over phone, in person and via computer for guests and provided confirmation information.
Calculated billings and posted charges to room accounts, reviewing charges with guests at checkout.
Acquired in-depth knowledge of surrounding area to offer guests with information about dining options, entertainment and shopping activities.
Banquet Server
Vestavia Country Club
07.2019 - 11.2022
Provided friendly, courteous service to create memorable moments for guests.
Maintained flexible work schedule to meet event needs.
Supervised restocking of salad bar and buffet for lunch and dinner service.
Adapted service based on customer requests and kitchen readiness.
Assistant Manager
Planet Fitness
06.2021 - 07.2022
Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
Helped with planning schedules and delegating assignments to meet coverage and service demands.
Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
Corporate Human Resource Director at Embassy Suites Hotel/Windsor HospitalityCorporate Human Resource Director at Embassy Suites Hotel/Windsor Hospitality