Adam Jackson
Adamsville,AL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Front Desk Agent
Embassy Suites Hotel
12.2022 - Current
- Took reservations over phone, in person and via computer for guests and provided confirmation information.
- Calculated billings and posted charges to room accounts, reviewing charges with guests at checkout.
- Acquired in-depth knowledge of surrounding area to offer guests with information about dining options, entertainment and shopping activities.
Banquet Server
Vestavia Country Club
07.2019 - 11.2022
- Provided friendly, courteous service to create memorable moments for guests.
- Maintained flexible work schedule to meet event needs.
- Supervised restocking of salad bar and buffet for lunch and dinner service.
- Adapted service based on customer requests and kitchen readiness.
Assistant Manager
Planet Fitness
06.2021 - 07.2022
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
Education
Bachelor of Science - Political Science
Troy University
Troy, AL07.2022
Skills
- Client Needs Assessment
- Inquiry Response
- Sales and Marketing Strategy
- Critical Thinking
- Telephone Support
- High-Volume Environments
- Campaign Support
- Customer Understanding
- Social Perceptiveness
- Creative Solutions
Timeline
Front Desk Agent
Embassy Suites Hotel
12.2022 - Current
Assistant Manager
Planet Fitness
06.2021 - 07.2022
Banquet Server
Vestavia Country Club
07.2019 - 11.2022
Bachelor of Science - Political Science
Troy University