Adam Kishun
Smyrna,Delaware
Summary
Proven track record of enhancing customer satisfaction and streamlining operations, demonstrated across roles at Amazon DSP and Walmart. Expert in leveraging GPS technology for efficient deliveries and analyzing customer data for targeted upselling. Skilled in time management and maintaining a positive attitude, contributing to team success and reliable service delivery. Hardworking employee enthusiastic about learning a new field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
6
6
years of professional experience
Work History
Delivery Driver
Amazon DSP
07.2023 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
Digital Shopper
Walmart
08.2022 - 06.2023
- Enhanced customer satisfaction by efficiently addressing and resolving digital shopping inquiries.
- Managed inventory and order fulfillment, ensuring accurate shipment of products in a timely manner.
- Tracked substitutions and informed customers of changes.
- Analyzed customer behavior data to create personalized recommendations, leading to more effective upselling and cross-selling opportunities.
Office Assistant
Sodexo Services
02.2019 - 08.2021
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
- Increased customer satisfaction by providing professional and courteous front desk support.
Education
High School Diploma -
Gesamtschule Am Rosenberg
Rosenberg, Germany06.2017
Skills
- Positive Attitude
- Customer Service
- Valid Driver's License
- Teamwork and Collaboration
- Dependable and reliable
- Problem-Solving
- Clean Driving Record
- Time Management
Languages
German
Native or Bilingual
Timeline
Delivery Driver
Amazon DSP
07.2023 - Current
Digital Shopper
Walmart
08.2022 - 06.2023
Office Assistant
Sodexo Services
02.2019 - 08.2021
High School Diploma -
Gesamtschule Am Rosenberg
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