Adam K. Rieders
Summary
A seasoned and passionate leader with a diverse background, including Leadership experience in multiple Lines of Business and numerous Test and Adjust Projects. A confident decision maker, who possesses an ability to foster change, drive results, and recognize talent and opportunities in others allowing me to propel them towards success. A leader who is uniquely qualified, and dedicated to the Walt Disney Company brand and its world-class standard for Guest Service.
Overview
7
7
years of professional experience
Work History
Duty Manager
Disney California Adventure/Downtown Disney
Anaheim
07.2025 - Current
- Oversaw daily operations across All Resort Operations, ensuring smooth Guest flow and safety compliance.
- Acted as an extension of the executive team, representing their voice and priorities in daily operational decisions.
- Coordinated with multiple departments to resolve operational challenges and enhance Guest experience.
- Took special initiative to learn and lead in unfamiliar lines of business, including Food & Beverage, Security, and Entertainment, ensuring operational excellence across diverse areas.
- Acted as primary point of escalation for Guest concerns and security situations, delivering timely and effective resolutions.
Sr. Stage Manager
Avengers Campus
10.2018 - Current
- Point of Contact for Guardians of the Galaxy - Mission: Breakout! Spearheaded renewed focus on efficiency, resulting in a double digit rise in Guest carried numbers.
- Collaborated with necessary departments to implement changes in policies and procedures to ensure the safety of our Guests and Cast Members around safety restraint "slacking" on Guardians of the Galaxy - Mission: Breakout! Drove the project, and lead our team to a 66% reduction of slacking occurrences over the last year, leading to recognition from our Global Safety team.
- Was a key stakeholder representing the Attractions LOB during the Web Slingers: A Spider Man Adventure Test and Adjust Project. Responsible for creating a safe and efficient testing site, while maintaining strong partnerships between the Project, Operations, Engineering, Imagineering, and Construction teams.
Stage Manager
DCA East Retail
10.2020 - 04.2021
- Served as Manager for Stage 17: Backlot Premier Shop during Resort closure.
- Worked with integration partners to implement safety measures for all involved.
- Guided Guests and Cast Members through extensive changes at Disneyland Resort.
- Oversaw operations for new Guest offerings like WandaVision and Falcon/Winter Soldier Photo Opportunities.
- Collaborated with Operations and Worldwide Safety to design queue strategies during Park Closure.
- Enhanced Guest experience by ensuring safety and fluidity in Retail Operations.
Education
Bachelor of Arts - Theatrical Directing
University of Oregon
Eugene, OR01.2006
Skills
- Reopening Team for Downtown Disney, Touch of Disney, DCA Reopening, Avengers Campus Grand Opening Led Teams effort and created and implemnted program that reduced "slacking" safety incidents by 66% at Guardians of the Galaxy - Mission: Breakout!
- Created and upheld new accountabilities that lead to double digit growth in Guardians Guest carried numbers Served as a mentor for three years in Thrive Program, and one year in "Leading Your Neighborhood"
- Served as mentor, teacher, and support system to my peers, and was an integral piece of new Salaried Leaders onboarding experience
- Successfully completed a 7-month Temporary Assignment as Duty Manager, working under the mentorship of seasoned operations leaders Developed into a confident, passionate, and highly respected leader, gaining an unparalleled understanding of the role’s responsibilities and strategic requirements
Timeline
Duty Manager
Disney California Adventure/Downtown Disney
07.2025 - Current
Stage Manager
DCA East Retail
10.2020 - 04.2021
Sr. Stage Manager
Avengers Campus
10.2018 - Current
Bachelor of Arts - Theatrical Directing
University of Oregon