Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
28
28
years of professional experience
3
3
Certifications
Work History
Team Lead Stock 2/ Meat & Produce/ Digital
Walmart
Rocky Mount, Virginia
09.2024 - Current
Led Stock 2 team for six months, driving operational efficiency and productivity.
Trained William and Evan, resulting in successful promotions to team leads.
Managed Meat & Produce team for six months, enhancing performance and teamwork.
Prepared to oversee Digital area, focusing on strategic growth opportunities.
Sales Agent
Select Quote
Hardy, VA
07.2023 - 06.2024
Cultivated strong customer relationships through exceptional service and support.
Generated leads via cold calling, online research, and referrals from existing clients.
Promptly resolved customer complaints to enhance satisfaction and retention.
Ensured adherence to company policies and procedures consistently.
Addressed customer inquiries and issues promptly via in-person, phone, and email interactions.
Engaged with customers professionally to support sales and service requirements.
Nurtured key customer connections to drive increased sales opportunities.
District Manager
Carrols LLC
Syracuse, NY
06.1998 - 05.2023
Achieved Employee of the Month honors three times during high school employment.
Promoted to hourly manager, leading unit #326 to improved performance.
Elevated unit #342 from rank 54 to 3 within one year, earning Manager of the Year recognition.
Revitalized struggling unit #325, propelling it from rank 64 to 1, earning another Manager of the Year award.
Successfully transformed troubled unit #341, enhancing operational metrics and personal growth.
Advanced to assistant district manager in New Jersey, managing regional operations effectively.
Promoted to district manager in Virginia, overseeing strategic initiatives and market development.
Education
High School Diploma -
Moravia Central High School
Moravia, NY
06-2000
Skills
Strategy development
Product demonstrations
Paperwork processing
Sales presentations
Lead generation and sales support
Client relations and account development
Upselling strategies
Sales training
Brand awareness
Meeting facilitation
Performance tracking
Accomplishments
• Restaurant manager of the year with Carrols 2012 Ranked #3