Results-oriented leader known for complex problem-solving and effective time management. Developed inventory practices that reduced waste, while training new associates to uphold high customer service standards and compliance.
Overview
19
19
years of professional experience
Work History
Deli Associate/ Team Lead/meat & Produce Team Lead
Walmart
Hampton, GA
11.2019 - Current
Assisted customers with product selection and inquiries in deli department.
Operated slicing machines to prepare meats and cheeses efficiently.
Maintained cleanliness and organization of deli counters and display cases.
Collaborated with team members to ensure timely product restocking during peak hours.
Implemented food safety standards to ensure compliance with health regulations.
Trained new associates on proper deli procedures and customer service techniques.
Developed improved inventory management practices, reducing waste of perishable items.
Certified Nursing Assistant
Preferred Home Care of New York
Queens, NY
09.2015 - 07.2019
Provided compassionate patient care, ensuring comfort and dignity during daily activities.
Assisted with personal hygiene, mobility, and nutritional needs of patients in home settings.
Monitored vital signs and documented changes to support effective patient care plans.
Collaborated with healthcare teams to implement individualized care strategies for diverse client needs.
Restaurant Manager
Wendy's
Queens, NY
05.2010 - 07.2015
Supervised daily operations to ensure high-quality food service and customer satisfaction.
Trained and mentored staff, fostering a collaborative team environment and enhancing employee performance.
Implemented cost-control measures, optimizing inventory management and reducing waste.
Developed and enforced operational policies to maintain compliance with health and safety regulations.
Medical Assistant
Family Medical Practice
Brooklyn, NY
02.2007 - 10.2009
Assisted in patient examinations, ensuring comfort and gathering medical histories.
Managed appointment scheduling and coordinated patient flow for efficient office operations.
Performed routine laboratory tests and accurately documented results in electronic health records.
Educated patients on medication usage and post-treatment care to enhance understanding and compliance.
Education
Medical Assistant Certificate - Medical Assistant
Suburban Technical
Hempstead, NY
01-2007
High School Diploma -
Morant Bay High School
Jamaica W.i
09-2006
Skills
Customer service
Team leadership
Time management
Decision-making
Verbal and written communication
Complex Problem-solving
Staff training and development
Staff management
Task delegation
Goal setting
Timeline
Deli Associate/ Team Lead/meat & Produce Team Lead