Adam Kyzer

As a server i was required to preform tasks such as; taking orders, making and delivering all non-alcoholic beverages, delivering food, sweeping my section once cut from my shift, delivering food to my tables, along with other miscellaneous tasks randomly assigned to me by my manager such as rolling silverware or washing dishes.

My responsibilities in as manager at Popcorn Palooza required me to preform tasks including: popping and then cooking the popcorn to whichever flavor was required at the time, making boxes which the popcorn was then placed in to be shipped, packing and sealing bags of popcorn, making deliveries for the company through an app called "Grubhub", working the register on weekends where i would provide customers with excellent customer service, along with washing dishes, sweeping, moping, and other various random miscellaneous task given to me by the owner of the company.

In this position my duties were strictly to wash dishes. After two to three weeks i was able to be a line chef from time to time where i would read orders sent in to the kitchen then proceed to make the pizza accordingly.

As a mechanic i worked on motors, specifically Powerstroke motors, Fords diesel engine. My responsibilities included: finding and fixing issues within the motor, cleaning up spilled oil or other hazardous obstructions within the garage, test driving trucks after completing repairs to assure all problems were dealt with, and occasionally retrieving and towing broken down trucks.

• Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
• Improved customer satisfaction by efficiently stocking and organizing bar supplies and maintaining a clean workspace.
• Ensured smooth bar operations by promptly cleaning glassware and utensils, allowing bartenders to focus on serving customers.
• Enhanced customer experience by engaging with patrons in a friendly and personable manner while assisting bartenders.
• Assisted with inventory management, ensuring proper stock levels of liquor, beer, wine, garnishes, and other bar supplies.

• Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
• Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
• Provided exceptional customer service to callers, remaining empathetic and patient during emergencies.
• Consistently met performance metrics for call handling, contributing to the overall success of the department.
• Promoted teamwork among colleagues by proactively assisting others when needed.
• Facilitated smooth transitions between shifts by properly documenting unresolved calls and ongoing incidents.
• Manage truck maintenance and driver needs.
• Communicate with other branches throughout the state, and others, to source equipment to meet customer needs in a timely manor.
• Route trucks in the most streamlined routes possible to maximize efficiency and timeliness.