Adam Lumbra
Saint Petersburg ,FL
Summary
Dependable retail sales professional with experience in various responsibilities and environments as well as retail store management. Skilled in processing transactions, using CRM software, registers and arranging merchandise. Maintains high-level customer satisfaction by resolving customer requests, needs and problems.
Overview
16
16
years of professional experience
Work History
Retail Sales Associate
Ashley Furniture Homestore
01.2020 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained clean sales floor and straightened and faced merchandise.
- Developed professional relationships with customers to increase loyalty, retention and rapport.
Auto Sales Consultant
Saint J Subaru
11.2018 - 11.2019
- Similar job description as previous Auto Sales Consultant position at Autosaver Group.
Auto Sales Consultant
Autosaver Group/Quality Mitsubishi
07.2010 - 11.2018
- Consulted with sales and finance managers to negotiate sales price, trade-in allowance, license fee, discounts and financing or lease options on vehicle.
- Qualified and followed-up on potential new customer leads.
- Answered telephone and email inquiries from potential customers.
- Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
Assistant Manager
Olympia Sports
10.2007 - 07.2010
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Mentored team members to enhance professional development and accountability in workplace.
- Created employee schedules to align coverage with forecasted demands.
- Monitored security to protect employees, customers and property.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Education
GED -
Hollis Learning Center
Hollis, MESkills
- Store Opening/Closing
- Team Player
- Customer Service
- Customer Engagement
- Cash Handling
- Speaks/Understands intermediate Spanish
Timeline
Retail Sales Associate
Ashley Furniture Homestore
01.2020 - Current
Auto Sales Consultant
Saint J Subaru
11.2018 - 11.2019
Auto Sales Consultant
Autosaver Group/Quality Mitsubishi
07.2010 - 11.2018
Assistant Manager
Olympia Sports
10.2007 - 07.2010
GED -
Hollis Learning Center