Strategic-thinking individual experienced in turning low-performing organizations into top revenue producers. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
14
14
years of professional experience
Work History
Director of Program Development
Kentucky River Community Care
08.2022 - Current
Expand and improve programs within a rural health clinic setting
Provide Clinical and administrative supervision to clinical staff
Expand clinical services to outside traditional CHMC region
Conduct quality assurance measures to improve client care and ensure appropriate standards are being met
Design and implement policy and procedures for new medically Assisted treatment offered within the agency
Participate in County and District court diversion programs as the clinical consultant and therapist including Drug Court and Senate Bill 90 legislation
Lead a weekly treatment team of clinical professionals to ensure goals are met, quality is provided to the consumer, and new programs are being developed
Participate in interagency community meetings to improve outcomes for client and families by assisting with linkage of resources
Completed Senate Bill 90 assessments and treatment
Enhanced program efficiency by streamlining processes and implementing innovative project management strategies
Director Southern Kentucky
Mountain Comprehensive Care center
06.2020 - 08.2022
Directed and supervised 50 plus clinical staff
Oversaw and expanded services into 6 nontraditional CMHC counties and expanded revenue streams within these counties
Completed quality assure measures to ensure proper client care
Developed and implemented new programs including assisting with the writing and obtainment in several federal grants including increased services within the county jail setting
Increased company revenue by streamlining processes and implementing cost-saving measures
Enhanced team collaboration through regular communication, goal setting, and performance evaluations
Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth
Drove business expansion by identifying new markets, conducting research, and developing targeted marketing campaigns
Kentucky River Regional Coordinator
Mountain Comprehensive Care center
08.2019 - 06.2020
Oversaw and supervised approximately 40-50 staff
Supervised and oversaw several different behavioral health clinics and therapeutic rehabilitation services
Developed and implemented new programs region wide increasing revenue streams for the company including expanded drug treatment services
Provided clinical supervision for staff which included daily review of clinical documentation and billable services
Participated in focus groups and networked within the region to gauge community needs
Some of the entities involved were court systems, school boards, and community leadership groups
Clinic Coordinator & Clinician
Mountain Comprehensive Care Center
04.2019 - 08.2019
Oversaw clinic functioning
Supervised approximately 10-15 staff
Grew and developed new programs for Letcher outpatient
Ensured proper compliance with various state regulations
Ensured quality services were being provided
Clinician IV, Solutions Coordinator for Letcher County & Outpatient Clinician
Kentucky River Community Care
03.2015 - 04.2019
Coordinated and administered individual, group, and wrap around services for women with substance abuse issues
Completed substance abuse assessments with incoming participants to the Solution program
Provided aftercare treatment for solutions and suboxone clients
Provided individual therapy to a variety of children and adults with mental health diagnosis
Provided administrative supervision to the Solutions staff of Letcher Co
Worked collaboratively with The Cabinet for Children and Family Services and the Court System to provide wrap around services for clients
Clinician III, Knott County Center for Family Health
Kentucky River Community Care
12.2014 - 03.2015
Conducted short term mental health focused interventions with primary health care patients
Completed mental health and substance abuse assessments with patients and made referrals to long term treatment
Designed and implemented mental health training for staff
Developed and implemented policies and procedures related to broad based mental health treatment
Participated in consultation services with medical staff on medication needs
Clinician III, Outpatient Therapist & School Based Clinician
Kentucky River Community Care
07.2014 - 12.2014
Performed individual and group therapy with adolescents, children, and adults concerning a variety of issues
Provided mental health consultation and crisis intervention to Perry County school officials
Provided mental health consultation and referrals to community partners as needed
Hospital Clerk-Central Billing Office-ARH
Whitesburg
09.2009 - 07.2014
Ensured proper flow of medical payments from insurance companies
Monitored and resolved daily, weekly, and monthly reports to ensure medical charges and insurance payments match
Assessed and resolved errors in medical claims and payments
Responsible for three hospitals Medicare payments
Performed billing and other related tasks for skilled nursing facility
Assisted and resolved billing and Medicare/Medicaid issues for patients
Worked with individuals daily throughout ARH’s nine hospitals to resolve issues related to medical billing
Education
Masters Social Work -
University of Kentucky
Hazard, KY
05.2014
Bachelors of Arts, Sociology -
Eastern Kentucky University
Richmond, KY
12.2008
Bachelors of Arts, History -
Eastern Kentucky University
Richmond, KY
12.2008
Skills
Quality Assurance
Creative Problem Solving
Budgeting Expertise
Adaptability
Team Leadership
Partnership Development
License
Licensed Clinical Social Worker KY #253125
Internship
Letcher Elementary Family Resource Center/Grandparents Raising Grandchildren Project, 08/2013, 05/2014, Organized and Implemented community wide food drive to assist low income Families, Worked within multidisciplinary team to assist and improve social functioning of at-risk families, Gathered, organized, and distributed extensive research on social trends including but not limited to substance abuse, relatives raising relatives, and relative rights, Designed, developed, and distributed information for community outreach, Located and obtained various resources within Letcher and surrounding counties for low income individuals and families
References
Celesta Riffe, Director of Programs, PRI: Appalachia, 606.634.9776
Honorable Kevin R. Mullins, Letcher County District Judge, 156 Main Street, Whitesburg, KY, 41858, 606.633.4222, 606.634.6949
Honorable James Wiley Craft II, Letcher County Circuit Judge, 156 Main Street, Whitesburg, KY, 41858, 606.633.2259
Michael Clark, Addiction Recovery Care, 609 Redskin Drive, Cumberland, KY, 40823, 606.733.1453
Melissa Slone, MSW, CSW, University of Kentucky, Southeast Kentucky MSW Program Coordinator, 750 Morton Blvd, Hazard, KY, 41701, 606.439.3557 ext. 83575
Timeline
Director of Program Development
Kentucky River Community Care
08.2022 - Current
Director Southern Kentucky
Mountain Comprehensive Care center
06.2020 - 08.2022
Kentucky River Regional Coordinator
Mountain Comprehensive Care center
08.2019 - 06.2020
Clinic Coordinator & Clinician
Mountain Comprehensive Care Center
04.2019 - 08.2019
Clinician IV, Solutions Coordinator for Letcher County & Outpatient Clinician
Kentucky River Community Care
03.2015 - 04.2019
Clinician III, Knott County Center for Family Health
Kentucky River Community Care
12.2014 - 03.2015
Clinician III, Outpatient Therapist & School Based Clinician
Kentucky River Community Care
07.2014 - 12.2014
Hospital Clerk-Central Billing Office-ARH
Whitesburg
09.2009 - 07.2014
Masters Social Work -
University of Kentucky
Bachelors of Arts, Sociology -
Eastern Kentucky University
Bachelors of Arts, History -
Eastern Kentucky University
Similar Profiles
Ethan WrightEthan Wright
Regional Youth Coordinator at Kentucky River Community CareRegional Youth Coordinator at Kentucky River Community Care
Divisional Director of Children & Family Services at Kentucky River Community Care-Whitesburg/HazardDivisional Director of Children & Family Services at Kentucky River Community Care-Whitesburg/Hazard