Adam Martin

• Law clerk / paralegal December 2016 to July 2021.
• Attorney July 2021 to present.
• Draft persuasive pleadings with exhibits corroborating clients' claims & requests.
• Work closely with team members to develop solutions, meet deadlines, and deliver results.
• Provide excellent service and attention to clients.
• Solely responsible for keeping the firm's calendar up to date with accurate deadline & hearings dates.
• Perform a wide variety of administrative tasks to ensure the office is able to continue doing business.
• Proficiently use various discovery tools to obtain proof to support clients' cases.
• Maintain positive, professional relationships with court personal and other firms.
• Significantly improved and streamlined the firm's billing practices to better track and collect on retainers and invoices.

A strong work ethic and solid customer service skills were built throughout this employment. I started at a basic, entry level position doing door-to-door sales and installations before I worked my way up to management. I was also sent nation-wide to handle highly escalated customer service and technical issues in person.