Adam Meyer
Farmingdale,AR
Summary
Proven Service Manager at Acura of Fayetteville, adept in customer service and vehicle assessment, significantly enhanced customer satisfaction and loyalty. Excelled in leading teams to surpass sales targets and maintain safety, showcasing a blend of hard and soft skills. Achieved commendable resolution of customer complaints, fostering continued patronage and exceeding monthly goals.
Overview
22
22
years of professional experience
Work History
Service Advisor
Fayetteville Auto Park
12.2002 - Current
- Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
- Maintained high customer satisfaction standards to meet or exceed targets.
- Managed multiple priorities simultaneously while maintaining strong attention to detail in a fast-paced environment.
- Consistently met or exceeded monthly sales targets by upselling relevant products/services when appropriate.
Service Manager
Acura of Faettyetteville
08.2021 - 07.2024
- Resolved customer complaints in professional and timely manner.
- Met with customers to discuss service needs and offer available solutions.
- Resolved escalated customer complaints professionally, turning potentially negative experiences into opportunities for continued patronage.
- Hired, trained and supervised team of service staff members to meet business goals.
- Adhered to OSHA and KPA regulations on safety and continues training of employee's
Education
High School Diploma -
Prairie Grove Ar
Prairie Grove, AR07-2002
Skills
- Customer service
- Vehicle assessment
- Service recommendations
- Team player mentality
- Time Management
- Safety for employees and customers
- Excelled in the customer experience
- Enjoy the customer interaction before and after service
Timeline
Service Manager
Acura of Faettyetteville
08.2021 - 07.2024
Service Advisor
Fayetteville Auto Park
12.2002 - Current
High School Diploma -
Prairie Grove Ar
Similar Profiles
Elijah WoodcockElijah Woodcock
Car Detailer at Fayetteville Auto MallCar Detailer at Fayetteville Auto Mall
Nadia TaylorNadia Taylor
Volunteer Volleyball Coach at Fayetteville Christian School/Fayetteville State UVolunteer Volleyball Coach at Fayetteville Christian School/Fayetteville State U
Austin ElderAustin Elder
Part Time Student at Fayetteville State University, Fayetteville TechPart Time Student at Fayetteville State University, Fayetteville Tech
Gabriel LlantoGabriel Llanto
Package Handler at UPSPackage Handler at UPS
Julie FinkJulie Fink
CNA Clinical Trainee at Huntington Hills Center for Health & RehabilitationCNA Clinical Trainee at Huntington Hills Center for Health & Rehabilitation