Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Adam M. Cowley

Utica,NY

Summary

Motivated and compassionate Human Services student with hands-on experience in peer support, academic advising, and healthcare customer service. Skilled in connecting individuals with mental health resources, fostering inclusive environments, and supporting clients through emotional and academic challenges. Currently pursuing a Bachelor of Social Work with goals in school and clinical social work. Seeking to contribute strong interpersonal and organizational skills in a Behavioral Health Care Manager role at Mosaic Health.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Peer Support Advisor Intern

Mohawk Valley Community College
Utica, NY
01.2025 - Current
  • Supported students facing mental health, academic, and personal stressors
  • Led three campus outreach events promoting mental wellness and engagement
  • Encouraged inclusive peer interaction through trauma-informed listening
  • Partnered with student services staff to improve resource referrals
  • Conducted one-on-one peer sessions to provide emotional support and connected students with resources

Pharmacy Associate

Rite Aid Pharmacy
Utica, NY
07.2022 - Current
  • Assisted patients with prescription orders, over-the-counter items, and insurance questions
  • Maintained patient privacy in line with HIPAA guidelines
  • Managed multiple priorities while working full-time and pursuing education
  • Developed strong communication and customer service skills in a healthcare setting
  • Answered patient questions and data requests.

Education

Bachelor of Social Work -

Keuka College
Keuka Park, NY
01.2026

Associate Degree - Human Services

Mohawk Valley Community College
Utica, NY
01-2025

Skills

  • Peer support & motivational listening
  • Confidentiality & HIPAA compliance
  • Cultural responsiveness & inclusion
  • Crisis awareness & de-escalation
  • Communication & time management
  • Active listening
  • Resource referral
  • Strong written and verbal skills
  • Proficient in Microsoft programs

Certification

  • Be There Certificate, Jack.org, 05/24
  • Mandated Reporter, New York State, 05/24
  • Mental Health First Aid, Pending, 05/25

References

References available upon request.

Timeline

Peer Support Advisor Intern

Mohawk Valley Community College
01.2025 - Current

Pharmacy Associate

Rite Aid Pharmacy
07.2022 - Current

Bachelor of Social Work -

Keuka College

Associate Degree - Human Services

Mohawk Valley Community College