Charlotte Dixon
SPARKS,Nevada
Summary
Dynamic Peer Support Specialist with a proven track record at The Reno Initiative for Shelter & Equality, excelling in recovery guidance and mental health advocacy. Skilled in motivational interviewing and relationship building, I foster collaborative environments that empower clients to achieve personal goals and enhance their well-being through tailored support plans.
Hands-on Peer Support Specialist known for helping people in challenging situations and achieving recovery successes. Offering more than 6 years of sobriety and ready to help others reclaim lives through use of proper services.
Overview
5
5
years of professional experience
Work History
Peer Support Specialist Intern
The Reno Initiative for Shelter & Equality
Sparks, NV
05.2025 - Current
- Provided emotional support to clients navigating housing challenges.
- Assisted clients in accessing community resources and services.
- Facilitated peer support groups, fostering a collaborative environment.
- Educated clients on coping strategies and life skills development.
- Collaborated with multidisciplinary teams to create individualized support plans.
- Advocated for client needs within local service systems to promote well-being.
- Engaged in continuous learning to enhance service delivery and personal growth.
Assistant Manager Women's And Families Crossroads
The Reno Initiative for Shelter & Equality
Sparks, NV
09.2022 - 05.2025
- Collaborated with management on strategic planning initiatives to drive operational goals.
- Assisted in training new employees on company policies and operational procedures.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
Our Place Families Mentor (Team Lead)
The Reno Initiative for Shelter & Equality
Sparks, NV
04.2020 - 09.2022
- Guided mentees in developing skills and achieving personal goals.
- Facilitated workshops to enhance professional development and teamwork.
- Provided constructive feedback to improve mentee performance and confidence.
- Developed individualized learning plans tailored to each mentee's needs.
- Monitored progress and adjusted strategies to ensure effective learning outcomes.
- Led group discussions to share experiences and encourage peer learning opportunities.
- Established a supportive environment fostering open communication and trust.
Education
High School Diploma -
John Muir Charter School
Stockton, CA06-2010
Skills
- Peer support ethics
- Recovery guidance
- Boundary setting
- Substance abuse awareness
- Rapport building
- Self-care management
- Problem-solving skills
- Relationship building skills
- Mental health advocacy
- Stress reduction techniques
- Arranging transportation
- Motivational interviewing
- Mental health services
- Leadership skills
- Wellness recovery action plan
- Relapse prevention
- Empathy development
- Recovery planning
- Relationship cultivation
- Appointment scheduling
- Effective collaboration and interaction
- Social activity planning
- Planning skills
- Family assistance
- Behavioral health
- Recovery assistance and support
- Communication
Timeline
Peer Support Specialist Intern
The Reno Initiative for Shelter & Equality
05.2025 - Current
Assistant Manager Women's And Families Crossroads
The Reno Initiative for Shelter & Equality
09.2022 - 05.2025
Our Place Families Mentor (Team Lead)
The Reno Initiative for Shelter & Equality
04.2020 - 09.2022
High School Diploma -
John Muir Charter School
Advocate of the year 2024
In 2024, I was honored to be voted Advocate of the Year at our community's recovery gala. This recognition reflects my dedication to providing ongoing support to individuals in recovery and my commitment to addressing the challenges faced by those struggling with addiction and mental health issues. Through my own journey of overcoming personal struggles, I have developed a deep empathy and compassion for others who are suffering. I strive to create a supportive environment where people feel understood and empowered to seek help. My goal is to continue making a positive impact by advocating for recovery, fostering hope, and encouraging others to embrace their own paths to healing.