Hi, I’m
Adam Motschenbacher
Kihei,HI
Summary
Dynamic server with extensive experience at prestigious venues across Maui showcasing exceptional customer service and wine pairing expertise. Proficient in POS operation and maintaining a professional appearance, I excel in high-volume dining environments. Demonstrated ability to enhance guest engagement and foster repeat business, underpinned by a strong work ethic and a calm demeanor.
Overview
9
years of professional experience
1
Certification
Work History
Havens Harborside
Server
10.2024 - Current
Job overview
- Welcomed guests upon arrival.
- Ensured high level of customer service for optimal experience
- Guided fresh recruits for smoother onboarding
- Ensured timely handling of orders
- Addressed customer concerns with efficiency
- Teamed with colleagues to enhance workplace efficiency.
- Ensured each table received the appropriate wine experience
- Practiced professionalism consistently, resulting in increased customer queries
- Facilitated repeat business through excellent service
Wolfgang Steakhouse Wailea
Server
04.2024 - 10.2024
Morimoto Maui
Server
05.2021 - 04.2024
Merrimans Kapalua
Server
09.2015 - 03.2020
Education
Chapman UniversityOrange, CA
Bachelor of Arts from Sociology
05-2008
Santa Margarita Catholic High SchoolRancho Santa Margarita, CA
High School Diploma
06-1999
Skills
- Professional Appearance
- POS operation
- Dining customer service
- Calm Demeanor
- High-volume dining
- Relationship Management
- Strong Work Ethic
- Positive and professional
- Exceptional customer service
- Guest Engagement
- Wine service
- Wine Pairings
Certification
Level 1 Sommelier
Languages
Spanish
Limited Working
German
Limited Working
Timeline
Server
Havens Harborside
10.2024 - Current
Server
Wolfgang Steakhouse Wailea
04.2024 - 10.2024
Server
Morimoto Maui
05.2021 - 04.2024
Server
Merrimans Kapalua
09.2015 - 03.2020
Chapman University
Bachelor of Arts from Sociology
Santa Margarita Catholic High School
High School Diploma
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