Adam Neal
Springdale,AR
Summary
I am talented with analytical and driven approach to continuous improvement. Supports store operations leadership with knowledgeable, efficient assistance while supervising team members and promoting positive behaviors. Good financial sense with top-notch planning and problem-solving abilities. Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration.
Overview
10
10
years of professional experience
Work History
Assistant Store Manager
White Oak MOARK LLC
Springdale , AR
01.2024 - 04.2024
- Handled complaints from customers by empathetically listening, recording details and offering solutions.
- Answered customer questions and addressed problems and complaints in person and via phone.
- Supervised cashiers in processing credit, debit and cash payments to streamline sales.
- Provided mentorship for employees to generate sales, promote effective upselling and cross-sell to improve retail productivity.
- Led teams in planning, implementation and execution of merchandising and operating initiatives to streamline business effectiveness.
Management
Casey's Gas Station
Tonitown, AR
08.2019 - 09.2020
- Executed cash transactions with attention to detail and proficiency.
- Drove optimal customer satisfaction levels during assigned shifts
- Maintained store cleanliness and upkeep.
- Managed inventory and ensured continuous restocking of store items
Server
Chili's Restaurant
Little Rock , AR
09.2014 - 11.2017
- Provided exceptional service to high volume of daily customers.
- Operated POS terminals to input orders, split bills and calculate totals.
- Greeted customers, answered questions and recommended specials to increase profits.
- Cleaned tables and chairs to prepare dining area for next customers.
Education
High School Diploma -
Springdale High School
Springdale, AR05-2009
Skills
- Stock management
- Operations Oversight
- Customer Relations
- Records Management
- Vendor Management
- Stock Rotations
- Attention to Detail
- Mentoring and Coaching
- Upselling and Cross Selling
- Customer Service
- Team Building and Leadership
- Sales Growth
Timeline
Assistant Store Manager
White Oak MOARK LLC
01.2024 - 04.2024
Management
Casey's Gas Station
08.2019 - 09.2020
Server
Chili's Restaurant
09.2014 - 11.2017
High School Diploma -
Springdale High School
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