Adam Norftill
Pascoag
Overview
24
24
years of professional experience
Work History
Used Car Sales Owner
Self Employed
Burrillville
08.2009 - Current
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Formed and sustained strategic relationships with clients.
- Analyzed industry trends to develop competitive strategies.
- Set pricing structures according to market analytics and emerging trends.
- Oversaw budgeting and financial management.
- Negotiated with vendors to gain optimal pricing on products resulting in substantial increase in profit margin.
- Implemented quality assurance processes to ensure product excellence.
Auto Detailer
Self Employed
Attleboro
09.2001 - 02.2005
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Completed routine maintenance and repair.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Formed and sustained strategic relationships with clients.
- Forecasted customer demand to set prices or credit terms for goods or services.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Analyzed market trends to identify new business opportunities.
- Set pricing structures according to market analytics and emerging trends.
- Negotiated with vendors to gain optimal pricing on products resulting in substantial increase in profit margin.
Education
High School Diploma -
Foxborough High School
Foxborough, MA06-1995
Skills
- Customer relationship management
- Market analysis
- Pricing strategy
- Quality assurance
- Customer service
- Inventory management
- Cosmetology
- Direct sales
- Professionalism
- Negotiation
- Excellent communication
- P&L management
- Continuous improvement
- Client service
- Records organization and management
Timeline
Used Car Sales Owner
Self Employed
08.2009 - Current
Auto Detailer
Self Employed
09.2001 - 02.2005
High School Diploma -
Foxborough High School