Adam Osuna
Whittier,CA
Summary
During my time at JCPenney, I excelled in customer service and cashier experience. I sold many credit cards and was able to be promoted to work in the home department rather than in the clothing section. I was dependable when called into work, and I was an efficient worker. I have also worked at Mcdonald's as a crew trainer and was promoted due to my quick learning and work dynamic. Currently, I am working as a Behavioral Technician at ALP (Autism Learning Partners). I currently dorm at Cal State Northridge and travel back down during weekends to work to pay for my tuition and housing and am looking for something closer to my dorm as well as a job that closely resembles my studies at school.
Overview
4
4
years of professional experience
2
2
Certifications
Work History
Behavior Technician
Autism Learning Partners
Whittier , CA
10.2025 - Current
- Implemented behavior intervention plans under supervision of licensed professionals.
- Assisted in data collection for client progress and program evaluation.
- Conducted one-on-one sessions to reinforce positive behaviors in clients.
- Maintained detailed records of client interactions and behaviors observed.
- Participated in team meetings to discuss client needs and treatment strategies.
Crew Trainer
Mcdonalds
Fullerton, California
11.2024 - 10.2025
- I was hired at Mcdonalds in late November 2024 and was promoted to a crew trainer around April 2025.
- I trained many people and my customer service always gets praised.
- Fast Learner and a patient teacher.
Cashier/Sales
Jcpenney
Whittier, CA
07.2022 - 02.2023
- I was hired at Jcpenney in Late July 2022 as a cashier and was promoted to work in the home department due to my high sales records for the Jcpenney Credit Cards.
- Great customer service and polite to all coworkers
- Hands on experience with both sales and cashier work
Education
Bachelor of Science - Criminology
California State University, Northridge
Northridge, CA05-2027
Bachelor of Science - Psychology
California State University, Northridge
Northridge, CA05-2027
Skills
- Conflict resolution
- Critical thinking
- Employee training
- Customer service
- Technology usage
- Bilingual
Affiliations
• AP Student in high school
• Boxer
• Boxer
Languages
English
Native/ Bilingual
Spanish
Professional
Accomplishments
- AP Credits
- Promotions in both jobs (retail and food industry)
- Chess Club President in High School
- Treasurer and Competitor for the boxing team at California State University, Northridge
Certification
• Food Handlers License
• McDonald's Crew Trainer License
• McDonald's Crew Trainer License
Timeline
Behavior Technician
Autism Learning Partners
10.2025 - Current
Crew Trainer
Mcdonalds
11.2024 - 10.2025
Cashier/Sales
Jcpenney
07.2022 - 02.2023
Bachelor of Science - Criminology
California State University, Northridge
Bachelor of Science - Psychology
California State University, Northridge