Adam Pettifer
Atkinson,IL
Summary
Professional dispatcher with solid experience in service coordination and operations management. Known for strong organizational and problem-solving skills, ensuring efficient workflow and high-quality service delivery. Exceptional at fostering team collaboration and adapting to dynamic environments. Recognized for reliability, effective communication, and customer service excellence.
Overview
37
37
years of professional experience
Work History
Service Department Dispatcher
Sexton Ford Sales
08.1988 - 09.2025
- Coordinated service appointments and technician assignments to optimize workflow efficiency.
- Monitored and tracked service department operations using dealership management systems.
- Communicated with customers regarding service updates and provided exceptional customer support.
- Collaborated with technicians to resolve scheduling conflicts and improve service turnaround times.
Education
High School Diploma -
Orion High School
Orion, ILSkills
Was responsible for scheduling work and dispatching work to technicians based on their skill level and work ethic and reliability for showing up for work
Timeline
Service Department Dispatcher
Sexton Ford Sales
08.1988 - 09.2025
High School Diploma -
Orion High School