Adam Pfaff
Austin,TX
Summary
Dedicated and punctual professional recognized for unwavering reliability and a strong work ethic, consistently meeting deadlines while maintaining a perfect attendance record. Proven adaptability to diverse work environments facilitates the delivery of high-quality results, thriving as a dependable team player in fast-paced settings. With over 10 years of experience in retail customer service and management, a focus on exceeding sales goals and providing exceptional customer experiences is paramount. Extensive delivery experience underscores a solid commitment to customer satisfaction, complemented by strong vehicle maintenance skills that enhance safety and operational efficiency.
Overview
14
14
years of professional experience
Work History
Pharmacy Deliver
Medzoomer
04.2025 - Current
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Completed on-time deliveries by choosing best and most efficient routes.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Delivered packages to customer doorsteps and business offices.
Service Advocate
Target
08.2022 - 02.2025
- Worked in cash office, Customer Survive, Customer Returns, Mobile Ordering/Curb Side, and getting carts and cashiering.
- Oversaw liquidity and cash management operations.
- Analyzed customers' issues and complaints and initiated corrective actions.
- Worked effectively with fellow team members to coordinate effective solutions to any question or concern.
- Performed follow-up services for dissatisfied customers.
- Greeted each customer and solved all issues and complaints via face-to-face, or on phone.
Cashier
HEB
05.2015 - 07.2022
- Responsibilities Checking out customers, Bagging groceries, Bring in carts
- Helped customers complete purchases, locate items, and join reward programs.
- Worked flexible schedule and extra shifts to meet business needs.
- Addressed customer needs and made product recommendations to increase sales.
Electrician
Independent Electrical Contractors
04.2011 - 02.2014
- Responsibilities Pulling wire, Connecting equipment, Bending pipe, Carrying heavy objects, Installation
- Self-motivated, with a strong sense of personal responsibility.
- Managed time efficiently in order to complete all tasks within deadlines.
- Coordinated with other trades and general contractors to facilitate layout of recessed fixtures and architectural lighting.
- Inspected electrical systems, equipment and components to identify hazards, defects, and repair requirements.
- Worked from ladders, scaffolds and lifts to install, maintain, or repair electrical wiring equipment and lighting fixtures.
Education
High School Diploma -
Franklin High School
El Paso, TX05-2005
Certificate - Electrical
Houston Community College
Houston, TXSkills
- Delivery scheduling
- Package scanning
- Commercial driving
- Route planning
- Excellent customer service skills
- Customer service leadership
- Cash handling expertise
- Financial record keeping
- Team building
- Microsoft office
- Sales expertise
Timeline
Pharmacy Deliver
Medzoomer
04.2025 - Current
Service Advocate
Target
08.2022 - 02.2025
Cashier
HEB
05.2015 - 07.2022
Electrician
Independent Electrical Contractors
04.2011 - 02.2014
High School Diploma -
Franklin High School
Certificate - Electrical
Houston Community College
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