Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
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Adam Pfaff

Austin,TX

Summary

Dedicated and punctual professional recognized for unwavering reliability and a strong work ethic, consistently meeting deadlines while maintaining a perfect attendance record. Proven adaptability to diverse work environments facilitates the delivery of high-quality results, thriving as a dependable team player in fast-paced settings. With over 10 years of experience in retail customer service and management, a focus on exceeding sales goals and providing exceptional customer experiences is paramount. Extensive delivery experience underscores a solid commitment to customer satisfaction, complemented by strong vehicle maintenance skills that enhance safety and operational efficiency.

Overview

14
14
years of professional experience

Work History

Pharmacy Deliver

Medzoomer
04.2025 - Current
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Delivered packages to customer doorsteps and business offices.

Service Advocate

Target
08.2022 - 02.2025
  • Worked in cash office, Customer Survive, Customer Returns, Mobile Ordering/Curb Side, and getting carts and cashiering.
  • Oversaw liquidity and cash management operations.
  • Analyzed customers' issues and complaints and initiated corrective actions.
  • Worked effectively with fellow team members to coordinate effective solutions to any question or concern.
  • Performed follow-up services for dissatisfied customers.
  • Greeted each customer and solved all issues and complaints via face-to-face, or on phone.

Cashier

HEB
05.2015 - 07.2022
  • Responsibilities Checking out customers, Bagging groceries, Bring in carts
  • Helped customers complete purchases, locate items, and join reward programs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Addressed customer needs and made product recommendations to increase sales.

Electrician

Independent Electrical Contractors
04.2011 - 02.2014
  • Responsibilities Pulling wire, Connecting equipment, Bending pipe, Carrying heavy objects, Installation
  • Self-motivated, with a strong sense of personal responsibility.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Coordinated with other trades and general contractors to facilitate layout of recessed fixtures and architectural lighting.
  • Inspected electrical systems, equipment and components to identify hazards, defects, and repair requirements.
  • Worked from ladders, scaffolds and lifts to install, maintain, or repair electrical wiring equipment and lighting fixtures.

Education

High School Diploma -

Franklin High School
05-2005

Certificate - Electrical

Houston Community College

Skills

    • Delivery scheduling

    • Package scanning

    • Commercial driving

    • Route planning

    • Excellent customer service skills

    • Customer service leadership

    • Cash handling expertise

    • Financial record keeping

    • Team building

    • Microsoft office

    • Sales expertise

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Personal Information

Timeline

Pharmacy Deliver

Medzoomer
04.2025 - Current

Service Advocate

Target
08.2022 - 02.2025

Cashier

HEB
05.2015 - 07.2022

Electrician

Independent Electrical Contractors
04.2011 - 02.2014

High School Diploma -

Franklin High School

Certificate - Electrical

Houston Community College

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Adam Pfaff