Summary
Work History
Education
Skills
Timeline
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Adam Philpott

Horse Cave,KY

Summary

Dynamic and dedicated professional with a strong background in customer service and quality control, honed at Wendy’s and Arby’s. Proven ability to enhance team performance through effective training and problem-solving. Committed to maintaining high standards of service and product quality, ensuring customer satisfaction and operational excellence.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Work History

Fast Food Worker

Wendy’s
  • Greeted customers promptly and took orders to keep flow of traffic moving.
  • Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
  • Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
  • Collaborated with team members to quickly fill large orders and serve large parties.

Shift Manager

Arby’s
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Trained and mentored new employees to maximize team performance.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.

Quality Inspection

Akebono
  • Performed final quality inspection of finished products based on established procedures.
  • Improved product quality by adhering to strict quality control measures, conducting inspections, and promptly addressing any issues.

Education

Diploma -

Glasgow High
Glasgow, KY

Skills

  • Customer service
  • Positive attitude and enthusiasm
  • Fast and efficient service worker
  • Quality control
  • Visual inspection

Timeline

Fast Food Worker

Wendy’s

Shift Manager

Arby’s

Quality Inspection

Akebono

Diploma -

Glasgow High

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Adam Philpott