ADAM PIERCE HAMMER
MIDLOTHIAN,VA
Summary
Strategic and execution-driven Technical Delivery Manager with over 20 years of experience, combining deep Product Ownership expertise with a proven ability to lead complex, cloud-based initiatives at scale. Adept at bridging the gap between engineering and product teams to drive alignment between technical delivery and business objectives. Recognized for delivering user-centric solutions, optimizing infrastructure, and ensuring service reliability across the full product lifecycle. Results-oriented leader with a passion for driving innovation, improving execution velocity, and championing cross-functional collaboration.
Overview
24
24
years of professional experience
Work History
Delivery Director, Business Systems Analysis & Product Owner
Allianz Partners
01.2009 - 06.2025
- Translates organizational goals into executable projects by collaborating with product stakeholders to shape the product roadmap and drive alignment between technical delivery and business outcomes.
- Acts as voice of the customer within technical teams, gathering and translating user feedback into technical requirements and actionable priorities.
- Owns end-to-end delivery lifecycle, from ideation and scoping through development, launch, and continuous improvement.
- Coordinates with cross-functional teams to prioritize backlogs and identify customer pain points.
- Tracked key metrics to drive value-focused product and technical results.
- Partners with engineering to ensure feasibility, scalability, and performance of technical solutions aligned with product goals.
- Creates a culture of service ownership, driving accountability for system reliability, on-call operations, and performance metrics.
- Establishes and scales internal tools and platforms to improve product delivery velocity and technical capability across teams.
- Continuously assesses risk, identifies process gaps, and implements agile workflows to increase efficiency and responsiveness.
- Defined and prioritized product backlogs based on customer needs, market trends, and technical feasibility, aligned with business goals.
- Lead cross-functional teams through the full product lifecycle—from ideation, prototyping, and MVP validation to launch and continuous improvement.
- Translates business requirements and customer insights into user stories and acceptance criteria, ensuring clear communication between stakeholders and developers.
- Partners with UX/UI teams to design user-centric solutions that increased engagement and satisfaction.
- Collaborated closely with engineering to assess technical constraints and deliver feasible, scalable features on time.
- Facilitates sprint planning, backlog grooming, and product demos, acting as the single point of truth for feature prioritization.
- Defines and tracks key performance indicators (KPIs) to measure product success, user adoption, and ROI.
- Champions a culture of continuous improvement, using retrospectives and feedback loops to drive process optimization.
Strategy Officer
Ticket Spicket
01.2016 - 01.2019
- Defined and executed long-term business strategy aligned with digital innovation and market trends.
- Identified and evaluated new market opportunities, product niches, and customer segments.
- Partnered with executive leadership to shape product roadmaps and investment priorities.
- Analyzed competitors to influence strategic choices.
- Designed comprehensive go-to-market approaches for app introductions and feature updates.
- Built and maintained strategic partnerships to accelerate growth and technological capabilities.
- Led cross-functional planning initiatives to align product, marketing, and operations with business goals.
- Reviewed customer feedback to drive UX improvements.
- Created business cases and ROI models to support product development investments.
- Identified risks and mitigation strategies related to scaling and market entry.
- Supported fundraising and investor relations through strategic pitch development and growth plans.
- Championed agile and lean practices to ensure efficient delivery and responsiveness to change.
- Monitored KPIs and OKRs to track strategic performance and drive accountability.
Application Analyst
CarMax
01.2006 - 01.2009
Support Specialist
Bon Secours Health System
01.2001 - 01.2005
Education
Master of Business Administration -
Virginia Commonwealth University
Richmond, VA12.2010
Bachelor's Degree - Health Information Systems
James Madison University
Harrisonburg, VA12.2000
Skills
- Business Systems Analysis
- Product Management
- Agile Methodologies
- Stakeholder Management
- Product Vision & Strategy
- Backlog Management
- Data Analysis
- Project Management
- Risk Management
- Business analysis
- IT infrastructure
- Requirements gathering
- Technical leadership
- Continuous deployment
- Teamwork
TECHNOLOGIES
- Azure
- DevOps
- JIRA
- WorkFront
- Microsoft Suite
Timeline
Strategy Officer
Ticket Spicket
01.2016 - 01.2019
Delivery Director, Business Systems Analysis & Product Owner
Allianz Partners
01.2009 - 06.2025
Application Analyst
CarMax
01.2006 - 01.2009
Support Specialist
Bon Secours Health System
01.2001 - 01.2005
Master of Business Administration -
Virginia Commonwealth University
Bachelor's Degree - Health Information Systems
James Madison University