Adam Pitt
Plymouth,MI
Summary
Results-focused professional with deep understanding of business analytics and data-driven decision-making. Proven ability to generate valuable insights and streamline processes. Known for effective team collaboration and adapting to dynamic environments. Skilled in data interpretation and strategic planning.
Overview
15
15
years of professional experience
Work History
Senior Analyst, Operations/Business Development
Emergent Holdings
01.2022 - Current
- Delivered data-driven recommendations providing insight for senior leadership.
- Developed Processes for Fulfillment, Analyzing Data Trends
- Partnered with senior leadership to inform roadmap decisions using customer insights and performance forecasting.
- Performed Monthly/Annual Audits.
- Developed business cases for new lifecycle interventions.
- Mentored junior analysts, fostering professional development while enhancing overall team performance.
- Optimized project management, resulting in timely deliverables and improved client satisfaction rates.
- Nurtured strong working relationships with clients, ensuring their needs were met while exceeding expectations on deliverables.
- Created data models to support decision-making processes.
- Implemented business intelligence solutions to increase operational efficiency.
Analyst, Operations/Business Development, Learning Management
Blue Cross Blue Shield of Michigan
01.2018 - 01.2022
- Provided actionable, data-backed insights that informed key strategies across customer acquisition, retention, and product experience; collaborated with the Product team to establish success metrics for new product launches and rollouts.
- Focused on product optimization to obtain KPIs.
- Increased efficiency by streamlining data analysis processes and implementing automation tools.
- Improved internal knowledge sharing by developing comprehensive documentation outlining standard operating procedures for various tasks.
- Enhanced report accuracy, conducting thorough data audits on regular basis.
Teacher, K-12
Global Education Excellence
01.2011 - 01.2018
- Focusing on academic growth and personal development.
- Partnering with the Community members for educational outreach.
- Increased retention rate on average by 15% with after school programs.
Education
M.B.A. - Global Supply Chain Management
Wayne State University
Detroit, MI01.2019
B.S. - Education
Western Michigan University
Kalamazoo, MI01.2010
Skills
- Customer Segmentation & Journey Mapping
- KPI Development & Performance Reporting
- Stakeholder Communication & Alignment
- Business intelligence
- Project management
- Data analysis
- Lifecycle Marketing Strategy
- Tools: Microsoft Office Suite, SQL, Python
Timeline
Senior Analyst, Operations/Business Development
Emergent Holdings
01.2022 - Current
Analyst, Operations/Business Development, Learning Management
Blue Cross Blue Shield of Michigan
01.2018 - 01.2022
Teacher, K-12
Global Education Excellence
01.2011 - 01.2018
M.B.A. - Global Supply Chain Management
Wayne State University
B.S. - Education
Western Michigan University
Similar Profiles
Sara SmithSara Smith
Director, Human Resources Business Partners | Talent Management at AF Group | Emergent Holdings, Inc.Director, Human Resources Business Partners | Talent Management at AF Group | Emergent Holdings, Inc.
Lauren HaightLauren Haight
Innovation Analyst at Emergent Holdings (BCBSM)Innovation Analyst at Emergent Holdings (BCBSM)
Tonya StaffordTonya Stafford
Call Center Manager at Emergent Holdings (COBX)Call Center Manager at Emergent Holdings (COBX)
KAYLEE SMITHKAYLEE SMITH
Server at Texas RoadhouseServer at Texas Roadhouse
Robert GraysonRobert Grayson
Technical Manager - Senior Unix/Linux Systems Engineer at Flagstar BankTechnical Manager - Senior Unix/Linux Systems Engineer at Flagstar Bank