Experienced Loan Processor focused on improving the bank's loan program through knowledgeable and efficient service to customers according to program parameters.
Overview
11
11
years of professional experience
Work History
Loan Processor
Goldstar Mortgage
Houston, TX
02.2017 - Current
Reviewed financial statements and contacted institutions and customers to clarify details.
Maintained long-term relationships with customers to provide best-in-class customer service.
Provided quick turnaround times to maintain fast-past schedule.
Managed a pipeline of 45-55 borrowers
Closed 18-22 consistently
Ordered Appraisals
Ordered Fraud Reports through Encompass
Coordinated closing process with attorneys, title companies and government clerks.
Loan Processor
Efastfunding
Dallas, TX
07.2012 - 02.2017
Reviewed financial statements and contacted institutions and customers to clarify details.
Maintained long-term relationships with customers to provide best-in-class customer service.
Coordinated closing process with attorneys, title companies and government clerks.
Processed FHA, Conventional, Jumbo, VA, and USDA loans
Ordered Caivrs, FHA case assignment numbers, and reviewed Certificates of Eligibility
Loan Processor
Benchmark Mortgage
Austin, TX
07.2010 - 03.2012
Reviewed financial statements and contacted institutions and customers to clarify details.
Handled any conditions sent from underwriting departments.
Maintained long-term relationships with customers to provide best-in-class customer service.
Provided quick turnaround times to maintain fast-past schedule.
Collaborated with stakeholders to manage loan files and databases and prepare general correspondence.
Worked with customers in person and via telephone to answer questions, process transactions and resolve issues.
Education
Bachelor of Arts - Social And Behavioral Science Junior
University of Houston - Clear Lake
Houston, TX
02.2011
Skills
Processing Procedures
Created Reports
Contract Finalization
Encompass
Data Facts
New URLA
TILA/RESPA
Conversation Log
Timeline
Loan Processor
Goldstar Mortgage
02.2017 - Current
Loan Processor
Efastfunding
07.2012 - 02.2017
Loan Processor
Benchmark Mortgage
07.2010 - 03.2012
Bachelor of Arts - Social And Behavioral Science Junior