Adam Reeder
Corvallis
Summary
Dedicated Front Desk Manager with proven expertise in guest relations and problem-solving. Skilled in managing high-pressure situations and enhancing team collaboration to deliver exceptional customer experiences.
Overview
4
4
years of professional experience
Work History
Front Desk Manager
Salty's on the Columbia
Portland
05.2025 - 09.2025
- Managed front desk operations, ensuring smooth check-ins for reservations.
- I dealt with unhappy guests and worked with shift managers to tackle these issues.
- Helped other front-of-house workers (servers, food runners, etc) when the front desk was slow.
- Managed shifts with upwards of 400 guests on busy days
Host
Salty's on the Columbia
Portland
02.2022 - 09.2025
- Greeted and seated guests promptly to ensure a welcoming atmosphere.
- Assisted servers by communicating guest needs and special requests.
- Maintained cleanliness and organization of the host area and dining space.
- Collaborated with team members during peak hours to enhance service flow.
- Handled customer inquiries with professionalism to resolve concerns promptly.
Education
Bachelor of Science - Business Information Systems
Oregon State University
Corvallis, OR06-2028
Skills
- Customer service
- Team collaboration
- Information systems
- Communication skills
- Front desk operations
- Guest relations
- Marketing
- Sales and upselling
- Hospitality services
- Staff supervision
- Cash management
Affiliations
- Played high-level basketball until grade 12
- Creating art, both digital and canvas
Accomplishments
- Helped with the re-design of my elementary school's logo and mascot
Languages
English
Full Professional
Spanish
Elementary
Timeline
Front Desk Manager
Salty's on the Columbia
05.2025 - 09.2025
Host
Salty's on the Columbia
02.2022 - 09.2025
Bachelor of Science - Business Information Systems
Oregon State University