Adam Rice
Brooklyn,NY
Overview
17
17
years of professional experience
Work History
Store Manager
Family Dollar
03.2023 - Current
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
Assistant Manager
Family Dollar
12.2020 - 03.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Loss Prevention Agent
Ride Aid
05.2017 - 03.2023
- Built strong partnerships by gaining customer trust for implementation of viable loss control strategies.
- Completed loss control surveys for underwriting information and evaluation.
- Developed and implemented procedures to reduce risk of shoplifting and other loss prevention related issues.
- Investigated and apprehended shoplifters and other potential criminals in store to increase protection and apply safety measures.
Loss Prevention Specialist
Family Dollar
09.2013 - 12.2020
- Performed thorough cash audits and deposit investigations.
- Created and maintained records of security incidents and investigations.
- Monitored store surveillance cameras to detect suspicious behavior.
- Monitored paperwork procedures to prevent error-related losses.
Loss Prevention Investigator
Urban Outfitters, Inc.
01.2019 - 02.2020
- Performed security walks around store to monitor employee and customer activities.
- Analyzed POS data to support employee compliance with procedures and investigate suspicious activity.
- Interviewed employees and suspects and drafted reports to assist law enforcement.
- Monitored surveillance cameras and alarm systems to detect suspicious activity.
Stocker
Family Dollar
12.2010 - 09.2013
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Answered customer questions and provided detailed product information.
- Helped customers locate desired items and transfer oversized items to vehicles.
- Blocked and faced products on displays and shelves in accordance with company policy.
Janitor
Hubb
01.2008 - 01.2013
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Kept building spaces premises clean inside and outside.
- Followed procedures for use of chemical cleaners and power equipment to prevent damage to floors.
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
Shelf Stocker
Summer Youth Employment Program-Goodwill
07.2006 - 09.2006
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Maintained effective team member communication.
- Answered customer questions and provided detailed product information.
- Performed inventory control, such as counting, and stocking merchandise.
Education
High School Diploma -
Acorn Community High School
Brooklyn, NY07.2009
Skills
- Critical Thinking
- Loss Prevention
- Staff Training
- Time Management
- Conflict Resolution
- Surveillance Equipment
Timeline
Store Manager
Family Dollar
03.2023 - Current
Assistant Manager
Family Dollar
12.2020 - 03.2023
Loss Prevention Investigator
Urban Outfitters, Inc.
01.2019 - 02.2020
Loss Prevention Agent
Ride Aid
05.2017 - 03.2023
Loss Prevention Specialist
Family Dollar
09.2013 - 12.2020
Stocker
Family Dollar
12.2010 - 09.2013
Janitor
Hubb
01.2008 - 01.2013
Shelf Stocker
Summer Youth Employment Program-Goodwill
07.2006 - 09.2006
High School Diploma -
Acorn Community High School