Adam Richards
Beloit
Summary
Dynamic retail sales associate with proven expertise within multiple areas at Menards. Aexcelsdam in customer service and product knowledge. Recognized for enhancing customer satisfaction through effective communication and teamwork. Skilled in inventory management,training new staff, and consistently ensuring a clean and appealing store environment.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Retail Sales Associate
Menards Inc. - Home Improvement
Beloit
01.2016 - Current
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Maintained store cleanliness and ensured displays were appealing.
- Provided product demonstrations and explained features to customers.
- Trained new staff on customer service standards and procedures.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
- Tracked inventory levels throughout the day and restocked items as needed.
- Promoted special offers and discounts to encourage additional purchases.
- Kept informed about new products arriving at the store on a regular basis.
- Participated in staff meetings and training sessions to improve product knowledge and sales techniques.
- Developed and maintained relationships with regular customers, providing personalized service to encourage repeat business.
Maintenance Crew Member
K&W Greenery
Janesville
02.2015 - 11.2015
- Assisted in landscape maintenance tasks including planting, pruning, and weeding.
- Maintained equipment and tools for optimal performance and safety standards.
- Operated machinery such as mowers, trimmers, and blowers effectively and safely.
- Conducted regular inspections of grounds to identify maintenance needs and issues.
- Trained new crew members on equipment use and safety procedures effectively.
- Performed routine maintenance and repair of buildings, grounds, and equipment.
- Operated hand tools and power tools to make minor maintenance repairs and maintain grounds and walks.
- Maintained clear and safe workspace areas to meet OSHA standards.
Education
High School Diploma -
Brodhead School District
Brodhead, WI05-2015
Skills
- Time management
- Communication skills
- Problem solving
- Teamwork and collaboration
- Attention to detail
- Reliable/show up to work on time
Languages
English
Professional
Certification
- Have been forklift certified through Menards.
Accomplishments
- Team Member of the week
- Team Member of the Month
- Received Gust Service Pens for Corporate Office for proving great guest service
References
- Adam Stafford 815-530-2600 (hardware manager) (years known-2)
- Andy Manthe 608-577-6178 (general manager,years known- 9)
- Lisa Prentice 608-921-4111 (full time sales,years known-8)
Timeline
Retail Sales Associate
Menards Inc. - Home Improvement
01.2016 - Current
Maintenance Crew Member
K&W Greenery
02.2015 - 11.2015
High School Diploma -
Brodhead School District
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