Adam Shipley
Knoxville,TN
Summary
Results-driven professional in retail sales, known for high productivity and efficient task completion. Well-versed in customer service, inventory management, and sales strategy development. Excel at communication, problem-solving, and adaptability, ensuring exceptional customer experiences and team collaboration.
Overview
7
7
years of professional experience
Work History
Sales Associate
Party City
Knoxville, TN
10.2023 - Current
- Trained new team members in cash register operation, stock procedures, and customer services.
- Adhered to company initiatives and achieved established goals.
- Built and maintained relationships with peers and upper management to drive team success.
- Assessed customer needs to provide assistance and information on product features.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Cashier/Sales Associate
Blue Moon Estate Sales
Knoxville, TN
02.2023 - 07.2024
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
- Developed pricing structures based on market conditions.
- Researched competitive pricing models in order to create attractive pricing packages for customers.
- Developed strong relationships with clients through effective communication.
- Worked with fellow sales team members to achieve group targets.
Valet Parking Supervisor
Holston House Hotel
Nashville, TN
03.2022 - 08.2022
- Greeted guests, explained valet procedures and answered questions to drive satisfaction and repeat business.
- Coached team members to consistently exceed superior customer service standards.
- Collaborated with other departments within the organization on projects that involved valet services.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
Mechanical Support Specialist
United States Army
Hinesville, GA
05.2018 - 10.2020
- Created detailed reports of all service activities for management review.
- Assembled, integrated and repaired equipment or systems in accordance with appropriate standards and procedures.
- Conducted root cause analysis on complex mechanical issues.
- Troubleshot, diagnosed, and repaired engineering equipment.
- Analyzed data from test runs to identify areas of improvement in machine operations.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Education
Information Technology
Tennessee College of Applied Technology
Knoxville, TNSkills
- Advanced Communication Skills
- Adaptability
- Complex Problem Solving
- Empathy
- Conflict Resolution
- Negotiation Skills
- Technical Proficiency
- Personalization
Affiliations
- Reading
- Running/Cardio Workouts
- Family Time
Timeline
Sales Associate
Party City
10.2023 - Current
Cashier/Sales Associate
Blue Moon Estate Sales
02.2023 - 07.2024
Valet Parking Supervisor
Holston House Hotel
03.2022 - 08.2022
Mechanical Support Specialist
United States Army
05.2018 - 10.2020
Information Technology
Tennessee College of Applied Technology