Years of professional experience
Dyanna Riggs
Long Beach,Ca.
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. With extensive experience in customer service. Highly organized professional establishes relationships with customers. Stays calm under pressure. Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Highly experienced and known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results.
Overview
22
22
Work History
Sales Associate
Club Demonstration Services At Costco
03.2022 - Current
- Skilled at working independently and collaboratively in a team environment providing support and guidance
- Proven ability to learn quickly and adapt to new situations
- Worked effectively in fast-paced environments
- Managed time efficiently in order to complete all tasks within deadlines
- Demonstrated respect, friendliness and willingness to help wherever needed
- Excellent communication skills, both verbal and written
- Proved successful working within tight deadlines in a fast-paced environment
- Strengthened communication skills through regular interactions with others
- Passionate about learning and committed to continual improvement
- Organized and detail-oriented with a strong work ethic
- Developed and maintained courteous and effective working relationships
SALES ASSOCIATE
Lucky Brand
10.2018 - 02.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise
- Helped customers locate products and checked store system for merchandise at other sites
- Prepared merchandise for sales floor by pricing or tagging
- Rotated stock and restocked shelves to maintain product availability and store appearance
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
BARTENDING & HOSPITALITY MGR
Mupu Grill
07.2011 - 06.2017
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol
BARTENDING & HOSPITALITY, The Clubhouse Sports Bar & Grill
04.2014 - 02.2017
- Skilled at working independently and collaboratively in a team environment
- Self-motivated, with a strong sense of personal responsibility
- Proven ability to learn quickly and adapt to new situations
- Worked well in a team setting, providing support and guidance
Stylist / Colorist
FOUR ELEMENTS SALON & SPA
03.2002 - 07.2011
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment
- Recorded notes for future reference about customer preferences and services delivered
- Monitored current trends to understand fashions and better serve customer needs
- Worked with men, women and children to complete [Service] on daily basis
- Updated customer service standards to increase number of return customers and overall company profits.
Stylist Assistant / Apprentice
CARISSIMA SALON & SPA
02.2001 - 03.2002
- Answered telephone calls to provide information and schedule new appointments
- Prepared clients for hair cuts and styles with soothing shampoo work
- Freed up stylists to focus on customers by personally handling basic tasks such as restocking supplies
- Freed up stylists to focus on customers by personally handling basic tasks such as restocking supplies
- Offered exceptional service and support to walk-in and scheduled customers
- Studied advanced techniques to develop proficiency and better serve customers
- Processed payments, entering sales in register for prompt customer service
- Educated customers on products to maximize benefits
Education
Cosmetology Licence - Cosmetology
Pivot Point International School of Cosmetology
Chicago, IL01.2001
Skills
- Staff Management
- Customer Relationship Management
- Prioritization
- Computer Proficiency
- Advanced Communication Skills
- Health Code Compliance
- Product Merchandising
- Stockroom Upkeep
- Exceeding Customer Expectations
- Quality Assurance
- Effective Customer Communication
- Inventory Control
- Merchandising and Display
- Exceptional Communicator
- Cool Under Pressure
- Social Perceptiveness
- Adapt to Diverse Groups
- Multitasking Strengths
- Verbal Communication
- Sales Training
- Product Promotion
- Inventory Control Procedures
- Sales Goal Attainment
- Teamwork and Collaboration
- Policy and Procedure Adherence
- Fraud Detection
- Hospitality and Accommodation
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Sales Associate
Club Demonstration Services At Costco
03.2022 - Current
SALES ASSOCIATE
Lucky Brand
10.2018 - 02.2020
BARTENDING & HOSPITALITY, The Clubhouse Sports Bar & Grill
04.2014 - 02.2017
BARTENDING & HOSPITALITY MGR
Mupu Grill
07.2011 - 06.2017
Stylist / Colorist
FOUR ELEMENTS SALON & SPA
03.2002 - 07.2011
Stylist Assistant / Apprentice
CARISSIMA SALON & SPA
02.2001 - 03.2002
Cosmetology Licence - Cosmetology
Pivot Point International School of Cosmetology
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