Angel Araujo
New York,NY
Summary
Dynamic leader with a proven track record at Chuck E Cheese, enhancing sales growth and staff development through effective training and operations management. Excelled in fostering customer relations and team motivation, resulting in a significant increase in repeat business. Fluent in Spanish, adept at driving performance and streamlining processes for optimal efficiency.
Overview
2
2
years of professional experience
Work History
Sales Associate
Chuck E Cheese
Howard Beach, NY
07.2022 - 11.2022
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Team 2 Trainer
Chuck E Cheese
Howard Beach, NY
09.2022 - 06.2023
- Reduced onboarding time for new hires with streamlined training processes and clear guidelines.
- Fostered a positive work environment by emphasizing teamwork, accountability, and personal growth during training sessions.
- Maintained thorough records of employee progress during the course of their respective trainings, allowing for informed decision-making regarding promotions or lateral moves within the organization.
- Promoted a culture of continuous learning by regularly updating curriculum content based on industry trends and best practices.
Opening Manager
Chuck E Cheese
Howard Beach, NY
06.2023 - 03.2024
- Maintained open lines of communication between team members, fostering a collaborative work environment conducive to problemsolving.
- Mentored new employees through on-the-job training sessions tailored to their individual learning styles.
- Managed inventory efficiently, maintaining optimal stock levels for smooth daily operations.
- Monitored facility maintenance needs, liaising with external contractors when necessary to keep premises clean, functional, and visually appealing at all times.
Assistant Manager
Chuck E Cheese
Howard Beach, NY
05.2024 - Current
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Education
Brooklyn Collegiate-A College Board School
Brooklyn, NY06.2024
Skills
- Customer Relations
- Team motivation
- Product and service knowledge
- Staff Supervision
- Staff Training and Development
- Workload Management
- Staff Management
- Retail Operations
- Employee Scheduling
- Operations Management
- Marketing knowledge
- Sales Strategies
- Staff Development
- Sales Growth
- Sales Reporting
- Employee Performance Evaluations
- Employee performance evaluation
- Project Management
- Fluent Spanish
Accomplishments
Kitchen of The Quarter
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Assistant Manager
Chuck E Cheese
05.2024 - Current
Opening Manager
Chuck E Cheese
06.2023 - 03.2024
Team 2 Trainer
Chuck E Cheese
09.2022 - 06.2023
Sales Associate
Chuck E Cheese
07.2022 - 11.2022
Brooklyn Collegiate-A College Board School