Adam shores
Danville,IL
Summary
Personable and mechanically inclined, with strong aptitude for troubleshooting and problem-solving. Well-versed in fundamentals of electrical systems and mechanical repair, with practical skills in using diagnostic tools and conducting basic installations. Committed to delivering high-quality service and ensuring optimal performance of equipment.
Overview
2
2
years of professional experience
Work History
Service Technician
Automation Intl
11.2022 - Current
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Responded to problems reported by customers by troubleshooting and resolving hardware and software issues.
- Managed inventory levels effectively by accurately recording usage data and proactively replenishing stock when needed.
- Customized training sessions for junior technicians, elevating overall team competency and service quality.
- Boosted customer satisfaction with prompt and efficient troubleshooting of equipment issues.
- Effectively communicated technical information to non-technical clients, ensuring proper understanding and utilization of equipment features.
Education
Certificate of Technical Studies - Lineman School
SLTC
Trenton, GA02-2012
High School Diploma -
Tremont High School
Tremont, IL05-2002
Skills
- Installation and repair
- Attention to detail
- Preventive Maintenance
- Customer service
- Troubleshooting skills
- Mechanical aptitude
- Equipment inspection
- System installation
- Customer relationship management
- Electrical systems
- Technical support
Timeline
Service Technician
Automation Intl
11.2022 - Current
Certificate of Technical Studies - Lineman School
SLTC
High School Diploma -
Tremont High School