Adam Silbernagel
Melbourne
Summary
A seasoned Pet Groomer with a proven track record Known for a building lasting relationships with clients, a strong work ethic and attention to detail, I significantly improved pet hygiene and customer satisfaction. My approach combines expert grooming skills with compassionate pet handling, ensuring both pet well-being and owner trust.
Overview
15
15
years of professional experience
Work History
Owner/Operator
Shear Purfection Pet Spa
09.2021 - Current
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
Pet Stylist / Veterinary Technician
Animal Wellness World
01.2019 - 09.2021
- Enhanced customer satisfaction by providing personalized grooming services tailored to each pet''s needs and preferences.
- Promoted parasite protection as well as skin and coat health through regular grooming, dietary suggestions, and supplement recommendations for pet owners.
- Balanced multiple appointments simultaneously without compromising attention to detail or customer satisfaction levels.
- Ensured consistent quality of work by adhering to established grooming procedures and guidelines for all clients'' pets.
Groomer
Aloha Pet and Bird Hospital
03.2017 - 01.2018
- Bathed dogs and cats to remove fleas, ticks and other skin parasites.
- Applied tick and flea preventatives following manufacture guidelines for animal safety.
- Cleaned cat and dog ears to prevent ear infections.
- Administered anal gland expression to prevent discomfort and infections in pets.
Pet Stylist
Dirty Dog Spa
03.2016 - 12.2017
- Enhanced customer satisfaction by providing personalized grooming services tailored to each pet''s needs and preferences.
- Promoted parasite protection as well as skin and coat health through regular grooming, dietary suggestions, and supplement recommendations for pet owners.
- Gained trust of pets through gentle handling techniques, minimizing stress during grooming appointments.
Pet Stylist
Wagging Tails Pet Resort
03.2015 - 03.2016
- Enhanced customer satisfaction by providing personalized grooming services tailored to each pet''s needs and preferences.
- Promoted parasite protection as well as skin and coat health through regular grooming, dietary suggestions, and supplement recommendations for pet owners.
- Assessed pets during check-in and check-out process for lethargy, trembling, excessive panting and resistance to entering salon.
- Groomed various amount of dogs and cats per week, using various tools such as sheers, nail clippers, blades, brushes and de-matting and de-shedding combs.
Pet Groomer
Heidi's Elite Pet Grooming
06.2013 - 02.2015
- Improved pet hygiene by providing thorough grooming services, including bathing, brushing, and hair trimming.
- Maintained a clean, organized workspace to ensure the health and safety of both pets and staff members.
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
- Collaborated with fellow groomers to share knowledge, tips, and best practices within the industry.
Pet Groomer
Petco
03.2012 - 04.2014
- Improved pet hygiene by providing thorough grooming services, including bathing, brushing, and hair trimming.
- Maintained a clean, organized workspace to ensure the health and safety of both pets and staff members.
- Prevented injuries by safely handling pets of various sizes and temperaments during grooming sessions.
- Reduced stress for anxious pets with gentle handling techniques and calming environments during grooming sessions.
Pet Groomer Apprentice
Petco
01.2012 - 03.2012
- Collaborated with senior groomers to develop personalized grooming plans for each pet based on breed, temperament, and owner preferences.
- Collaborated with other team members to ensure smooth operations and a positive experience for all clients and their pets.
- Enhanced pet grooming skills by assisting experienced groomers in various tasks and procedures.
- Demonstrated attention to detail when executing precise cuts according to breed standards or owner requests.
Pet Bather
Pampered Paws
01.2010 - 01.2012
- Assisted groomers with prepping pets for haircuts, nail trims, and ear cleanings as needed.
- Continually expanded knowledge of industry trends, products, tools, techniques while also implementing best practices in daily work routines.
- Improved pet cleanliness by thoroughly washing, rinsing, and drying animals in a timely manner.
Education
Associates In Veterinary Technology - Veterinary Science
Minnesota School of Business
Lakeville, MNHigh School Diploma -
Apple Valley High School
Apple Valley, Mn06.2011
Skills
- Operations management
- Client relationship management
- Strong work ethic
- Decision-making
- Dependable and reliable
- Customer service
- Attention to detail
Timeline
Owner/Operator
Shear Purfection Pet Spa
09.2021 - Current
Pet Stylist / Veterinary Technician
Animal Wellness World
01.2019 - 09.2021
Groomer
Aloha Pet and Bird Hospital
03.2017 - 01.2018
Pet Stylist
Dirty Dog Spa
03.2016 - 12.2017
Pet Stylist
Wagging Tails Pet Resort
03.2015 - 03.2016
Pet Groomer
Heidi's Elite Pet Grooming
06.2013 - 02.2015
Pet Groomer
Petco
03.2012 - 04.2014
Pet Groomer Apprentice
Petco
01.2012 - 03.2012
Pet Bather
Pampered Paws
01.2010 - 01.2012
Associates In Veterinary Technology - Veterinary Science
Minnesota School of Business
High School Diploma -
Apple Valley High School
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