Summary
Overview
Work History
Education
Skills
Timeline
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Adam Springstead

Adam Springstead

Syracuse,NY

Summary

Dynamic delivery driver with a proven track record at Mattress Express, excelling in customer service and route optimization. Recognized for enhancing delivery efficiency and maintaining a clean driving record. Skilled in GPS navigation and committed to teamwork, ensuring timely and accurate deliveries while fostering strong client relationships.

Overview

2
2
years of professional experience

Work History

Delivery Driver

Mattress Express
03.2025 - Current
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
  • Verified accuracy of all deliveries against order forms.
  • Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
  • Maintained strong relationships with clients through proactive communication and personalized service.
  • Expedited deliveries to meet customer deadlines and requirements.
  • Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
  • Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
  • Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
  • Inspected and maintained delivery vehicles regularly to keep in safe working order.
  • Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
  • Kept meticulous records of deliveries, including invoices, delivery confirmations, and any other required documentation to ensure accurate tracking and billing processes.
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Exemplified commitment to teamwork by assisting fellow drivers with technical support or coverage during peak periods.
  • Supported warehouse operations when needed, contributing to a well-rounded understanding of company logistics processes.
  • Boosted overall efficiency by effectively managing multiple tasks simultaneously, such as loading and unloading vehicles, route planning, and paperwork completion.
  • Assisted with loading and unloading of goods to prevent delays and ensure timely deliveries.
  • Reduced delivery times by optimizing route planning, demonstrating efficiency in daily operations.
  • Streamlined package handling procedures, reducing potential for damage and increasing customer satisfaction.
  • Ensured timely and accurate delivery of packages to customer locations, enhancing overall satisfaction with service.
  • Maintained clean and safe vehicle, contributing to positive image of company.
  • Improved delivery accuracy by diligently checking orders before departure.

Order Builder

Coca-Cola Beverages Northeast
02.2023 - 02.2025
  • Built and organized customer orders efficiently within warehouse operations.
  • Operated material handling equipment to transport goods throughout facility.
  • Collaborated with team members to maintain inventory accuracy and product availability.
  • Adhered to safety protocols while performing daily order assembly tasks.
  • Maintained cleanliness and organization of work area to enhance productivity.
  • Contributed to loss prevention efforts by identifying potential security risks in the warehouse environment and addressing them accordingly.
  • Continuously sought opportunities for professional growth within the role, attending workshops and trainings relevant to industry trends.
  • Collaborated with team members to achieve daily targets, improving overall productivity in the warehouse.
  • Enhanced team morale through open communication channels, fostering a positive work atmosphere among coworkers.
  • Increased order accuracy by carefully selecting and packing items according to customer specifications.
  • Managed multiple tasks simultaneously while ensuring timely completion of orders under tight deadlines.
  • Minimized product damage through careful handling and adherence to quality control guidelines during the order building process.
  • Pulled orders quickly to maintain demanding productivity goals.
  • Picked and packed order items.
  • Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
  • Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
  • Safely and securely loaded items to prevent damage during transport.
  • Moved cardboard, plastic ties, and other debris from unboxing to trash.
  • Moved merchandise using forklifts, pallet jacks and hand trucks.

Education

Charles Baker High School
Baldwinsville, NY
06.2021

Skills

  • Positive attitude
  • Customer service
  • Valid Driver's license
  • Teamwork and collaboration
  • Attention to detail
  • Time management
  • Dependable and reliable
  • Punctual and reliable
  • Safe driving
  • Loading and unloading
  • Clean driving record
  • GPS and route planning
  • Heavy lifting
  • Order picking and processing
  • Map reading and navigation skills
  • Vehicle cleaning and maintenance
  • Delivery scheduling
  • Stocking and inventory
  • Forklift operation
  • Shipping and packaging
  • Quality assurance
  • Order verification
  • Heavy hauling
  • Customer interaction
  • Physical stamina
  • Courteous and polite demeanor
  • Pallet jack and hand truck operation
  • Skilled forklift operator

Timeline

Delivery Driver

Mattress Express
03.2025 - Current

Order Builder

Coca-Cola Beverages Northeast
02.2023 - 02.2025

Charles Baker High School

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