Adam Stid
Mason,MI
Summary
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.
Overview
9
9
years of professional experience
Work History
Delivery Driver
Extreme Logistix
10.2023 - 02.2024
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Reduced vehicle downtime and repair costs by performing routine maintenance checks and adhering to preventive measures.
Packer/mover/driver
Kingsley Moving Systems
04.2021 - 10.2023
- Loaded and unloaded trucks with customer possessions or merchandise weighing up to 350 lbs.
- Strapped items down over protective padding to secure throughout transportation.
- Prevented load shifting or damage by using bracing and strapping techniques.
- Reduced errors in shipments by carefully inspecting packages for quality and accuracy.
- Operated light trucks to deliver loads as far as 1300 miles from home location.
Line Cook
City Limits
01.2019 - 06.2020
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Followed health, safety and sanitation guidelines while preparing and serving food.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
Dishwasher
Darbs Tavern And Eatery
04.2015 - 09.2019
- Followed supervisor instructions to complete tasks on time.
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
Education
High School Diploma -
Blended Learning Academy
Lansing, MI01.2020
Skills
- Active Listening
- Verbal Communication
- Problem-Solving
- Critical Thinking
- Customer Relations
- Conflict Resolution
- Dispatch Communication
- Commercial Driving
Timeline
Delivery Driver
Extreme Logistix
10.2023 - 02.2024
Packer/mover/driver
Kingsley Moving Systems
04.2021 - 10.2023
Line Cook
City Limits
01.2019 - 06.2020
Dishwasher
Darbs Tavern And Eatery
04.2015 - 09.2019
High School Diploma -
Blended Learning Academy