Adam Szalankiewicz
Pinson,AL
Summary
Dynamic professional with extensive experience at O'Reilly's Auto Parts, excelling in customer relationship management and inventory oversight. Proven track record in training staff and implementing quality control measures, enhancing service delivery. Adept at product knowledge and cost analysis, driving sales and ensuring customer satisfaction in fast-paced environments.
Overview
2026
2026
years of professional experience
Work History
Commercial Sales/Assistant Manager
O'Reilly's Auto Parts
Pinson, Alabama
09.2020 - Current
- Assisted customers with product selection and provided detailed information on inventory.
- Coordinated with suppliers to ensure timely delivery of auto parts and accessories.
- Trained new staff on store policies, customer service techniques, and inventory management processes.
- Monitored stock levels and placed orders as needed to maintain inventory.
- Advised customers on product features, benefits and usage instructions when necessary.
- Collaborated with warehouse employees to fulfill orders and communicate customers' special requests.
- Gathered information on current marketplace by researching competitors' pricing, products and other key factors.
- Listened to customer needs to identify and recommend best products and services.
- Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.
Service Advisor/Entry Level Manager
National Tire & Battery (NTB)
Birmingham, Alabama
2005 - 2020
- Managed inventory levels for tires and automotive supplies effectively.
- Implemented quality control measures to enhance service delivery standards.
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
- Managed inventory levels to meet demand without overstocking, reducing waste.
- Ensured compliance with industry regulations and company policies.
- Delegated work to staff, setting priorities and goals.
- Assisted customers with tire selection and service recommendations.
- Scheduled service appointments using customer management software.
- Provided accurate estimates of repair costs, labor times and parts prices to customers.
- Assisted with scheduling appointments for service work to be performed on vehicles.
- Oil changes, tire changing, alignments, front-end work, shop maintenance, and inventory management. store accounting; records keeping
Auto Detailer
Peach Auto Body
Birmingham, AL
2003 - 2005
- Managed tools and equipment to ensure proper maintenance and functionality.
- Detailed interiors by vacuuming, shampooing carpets, and wiping surfaces.
- Served clients with on-site detailing services at businesses and homes.
- Maintained detailed records of services performed on each customer's vehicle.
- Wash/Wax; pinstriping
Education
Associate of Science - Industrial Management
Jefferson State Community College
Birmingham, ALSkills
- Product knowledge
- Customer relationship management
- Inventory management
- Quality control
- Cost analysis
- Employee training
Timeline
Commercial Sales/Assistant Manager
O'Reilly's Auto Parts
09.2020 - Current
Service Advisor/Entry Level Manager
National Tire & Battery (NTB)
2005 - 2020
Auto Detailer
Peach Auto Body
2003 - 2005
Associate of Science - Industrial Management
Jefferson State Community College