Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Adam Thompson

Alamo

Summary

Seasoned Install Sales Manager with proven experience in managing and executing sales strategies. Possess strong leadership skills, adept at team building and fostering positive client relationships. Notable for improving process efficiencies while maintaining high-quality standards in installation processes. Demonstrated ability to influence business growth through strategic planning and execution.Proficient in all phases of remodeling and residential repairs only limited to not working in high elevations like roofing.Light hvac work and repairs with great troubleshooting ability and eager to complete task great self starter but equally eager to work as a member of a team.Dedicated and family oriented punctual and reliable with clean driving record

Overview

20
20
years of professional experience
2001
2001
years of post-secondary education
1
1
Certification

Work History

Install/Sales Manager

House of Thompson llc
Alamo
09.2022 - Current
  • Assisted customers in selecting appropriate home improvement products and services.
  • Collaborated with team members to understand product offerings and features.
  • Supported the sales process by preparing quotes and proposals for clients.
  • Engaged with clients to address inquiries and provide product information.
  • Maintained organized records of customer interactions and transactions.
  • Coordinated with suppliers to ensure timely delivery of products for installations.
  • Identified areas of improvement within existing processes and procedures.
  • Assisted with inventory control measures by tracking parts usage during installs.
  • Ensured that all safety protocols were followed during installation processes.
  • Sourced new contractors or vendors when needed in order to meet customer demands effectively and efficiently.
  • Organized resources such as labor, materials, equipment, subcontractors. to complete installations efficiently.

Lead Irrigation /Lead Maintenance Technician

Pacific construction services
Alamo
03.2020 - 08.2023
  • Conducted regular inspections to identify repair needs and safety hazards.
  • Troubleshot mechanical issues to minimize downtime and optimize performance.
  • Ordered necessary parts for repairs and installations.
  • Repaired clogged drains and leaking pipes to maintain plumbing systems.
  • Oversaw predictive and preventive maintenance of equipment.
  • Repaired electrical components of machines and equipment.
  • Conducted regular inspections of building facilities to identify potential issues or hazards.
  • Inspected, replaced and repaired defective parts and completed preventive maintenance.

• preformed flood and wheel line irrigation for 400 acres of ranch land

•fed moved branded and sorted cattle

Aktivedezines

Lead installer/ sales manager
Clayton
01.2011 - 03.2020
  • Completed day-to-day duties accurately and efficiently.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Identified needs of customers promptly and efficiently.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Maintained updated knowledge through continuing education and advanced training.

Lead Technician

MasTec communications
Cary
09.2010 - 12.2011
  • Trained and mentored junior technicians on equipment handling and safety procedures.
  • Conducted site surveys to assess installation requirements and customer needs.
  • Coordinated with project managers to ensure timely completion of service requests.
  • Implemented quality control measures during installations to maintain service standards.
  • Utilized diagnostic tools to troubleshoot and resolve technical issues efficiently.
  • Ensured compliance with industry regulations and company safety policies during projects.
  • Oversaw daily operations, delegated tasks and assignments and implemented strategies to optimize workflows.
  • Assisted junior technicians in resolving complex technical problems.
  • Followed safety practices to safeguard against injury and damage to property.
  • Managed multiple projects simultaneously while meeting deadlines.
  • Managed quality control and maintained high level of customer satisfaction.
  • Conducted system maintenance, including troubleshooting, repairs, upgrades, and installations.
  • Cleaned, maintained, and properly stocked company vehicle to prepare for required duties.
  • Recommended corrective and preventive actions to boost product reliability.
  • Identified areas where improvements could be made in terms of system efficiency or cost savings.
  • Maintained up-to-date knowledge of current technology trends.
  • Installed and maintained control systems and other technical components to complete equipment installations.
  • Created detailed reports summarizing all installation activities.

Lead Technician

Dillard electric
Henderson
01.2008 - 11.2010
  • Trained and mentored junior technicians on equipment handling and safety procedures.
  • Conducted site surveys to assess installation requirements and customer needs.
  • Coordinated with project managers to ensure timely completion of service requests.
  • Implemented quality control measures during installations to maintain service standards.
  • Utilized diagnostic tools to troubleshoot and resolve technical issues efficiently.
  • Collaborated with cross-functional teams to enhance operational processes and workflows.
  • Ensured compliance with industry regulations and company safety policies during projects.

Warehouse worker

El maizel
Clayton
09.2005 - 11.2008
  • Operated forklifts to move materials throughout the warehouse.
  • Organized inventory using warehouse management systems and best practices.
  • Assisted in loading and unloading shipments from delivery trucks.

Education

GED
Smithfield, NC

Skills

  • Customer relationship management
  • Installation coordination
  • Product knowledge
  • Inventory control
  • Process improvement
  • Equipment maintenance
  • Safety compliance
  • Team collaboration
  • Problem solving
  • Effective communication
  • Time management
  • Project management
  • Conflict management
  • Direct sales
  • Customer service
  • Teamwork
  • Multitasking Abilities
  • Team leadership
  • Social media savvy
  • Customer complaint resolution
  • Time management abilities
  • Quality control
  • Painting techniques
  • Construction experience
  • Drywall installation
  • Plumbing proficiency
  • Construction background
  • Safety
  • Electrical
  • Blueprint interpretation
  • Flooring installation
  • Window replacement
  • Demolition techniques
  • Design process
  • Landscaping basics
  • Countertop installation
  • Tile setting
  • Door installation
  • Deck building
  • Fence installation
  • Safety awareness
  • Fixture installation
  • Cabinet installation
  • Siding application
  • Wallpaper removal
  • Demolition
  • Tile installation
  • Electrical wiring
  • Hand tool proficiency
  • Team player
  • Problem-solving aptitude
  • Construction Tools Use
  • Loading and unloading
  • Equipment maintenance and repair
  • Demolition and destruction
  • Ability to make shipping pallets in a warehouse setting

Certification

OSHA certifications

Crawl space and hvac cleaning certified

Manufacture certification in all flooring products

Mold mitigation certification through NADA company in Wilmington NC

References

References available upon request.

Timeline

Install/Sales Manager

House of Thompson llc
09.2022 - Current

Lead Irrigation /Lead Maintenance Technician

Pacific construction services
03.2020 - 08.2023

Aktivedezines

Lead installer/ sales manager
01.2011 - 03.2020

Lead Technician

MasTec communications
09.2010 - 12.2011

Lead Technician

Dillard electric
01.2008 - 11.2010

Warehouse worker

El maizel
09.2005 - 11.2008

GED
Adam Thompson