Erika Camarillo
FORT WORTH,TX
Summary
Coordinator with hands-on experience in installation scheduling, dispatch operations, and permit tracking. Brings strong follow-through in managing inbound and outbound calls, organizing service appointments, and supporting compliance-related documentation. Works closely with technicians and cross-functional teams to keep timelines clear, service appointments organized, and customers informed throughout each job.
Overview
12
12
years of professional experience
Work History
Sales & install coordinator
AirCo
Fort Worth, Texas
03.2026 - Current
- Coordinated AirCo installation schedules with technicians and customers, ensuring timely and efficient project execution.
- Tracked permit status and maintained job documentation for AirCo installs to facilitate project execution and accountability.
- Monitored deadlines and inspection schedules for active permits to ensure compliance and timely project progression.
- Scheduled service appointments, coordinating technician availability with customer needs to optimize service delivery.
- Collaborated with the warehouse, engineering, and customer service on project plans and timelines to align resources and streamline workflow.
- Managed high volume of inbound and outbound calls in a fast-paced environment.
- Handled phone payment transactions to ensure secure and accurate billing, and promoted membership service sales, maintaining high standards of customer service.
- Assisted walk-in customers with product and service sales.
CSR/Dispatcher
Top Tech Electric & Plumbing
Richland Hills, Texas
10.2024 - 02.2026
- Coordinated daily dispatch operations, optimizing routing and resource allocation for timely service delivery..
- Handled high call volumes with professionalism in a fast-paced environment.
- Built client relationships by identifying needs and preferences, enhancing customer loyalty.
Office Assistant
Carlos Painting, LLC
Fort Worth, TX
08.2022 - 12.2023
- Coordinated and scheduled meetings and appointments, contributing to improved team collaboration and effectiveness.
- Managed incoming emails and phone calls to facilitate daily operations and enhance communication flow.
- Maintained accurate records through diligent data entry and database management for critical information.
- Executed financial tasks including invoicing, quote creation, and budget preparation to support accurate financial reporting.
Property Preservation Specialist
MSI
Fort Worth, TX
11.2014 - 06.2022
- Managed pre/post foreclosure properties, meeting quality standards and enhanced property value.
- Maintained expertise in FHA guidelines and regulations, ensuring compliance and upholding standards.
- Created accurate work orders, bids, and proposals to meet compliance requirements.
- Acted as primary client liaison, managing client expectations and facilitating effective communication.
Education
High School Diploma -
St. Augustine
Fort Worth, TXSkills
- Installation coordination
- Dispatch coordination
- Permit tracking
- Customer relationship management
- Invoice processing
- Call center operations
Timeline
Sales & install coordinator
AirCo
03.2026 - Current
CSR/Dispatcher
Top Tech Electric & Plumbing
10.2024 - 02.2026
Office Assistant
Carlos Painting, LLC
08.2022 - 12.2023
Property Preservation Specialist
MSI
11.2014 - 06.2022
High School Diploma -
St. Augustine