Sharon Stull

Call Support for customer's for smooth install sale experience

Handle complaints from Customer's issues.

Work with Subcontractors with customer's install scheduling

• Coordinated communication between sales team and customers, ensuring timely responses to inquiries.
• Updated internal databases with accurate customer contact information, ensuring effective communication channels were maintained throughout the sales process.
• Enhanced customer satisfaction by addressing inquiries, resolving issues, and providing timely solutions.
• Improved overall efficiency of the sales department by organizing schedules, coordinating meetings, and maintaining accurate records.
• Developed and maintained relationships with key accounts and existing customers.
• Managed customer accounts, responding to inquiries and resolving customer service issues

• Represented companies in negotiating contracts and formulating policies with suppliers.
• Developed and maintained relationships with suppliers to ensure timely delivery of products.
• Conducted market research to determine appropriate pricing.
• Tracked and approved procurement plans and inventory levels.
• Introduced new incentive and recognition supplier programs.
• Led initiative for new purchasing protocol proposal and implementation.
• Located and vetted vendors, established good relationships and negotiated contracts.

• Created financial plans for projects to maintain profit margins.
• Coordinated allocation of subcontractors and project managers to optimize workflow.
• Orchestrated accurate subcontractor assignments for project completion.
• Assisted in the hiring and training of new production staff.

• Established long-term partnerships with new customers by providing excellent service levels.
• Negotiated contracts with key decision-makers while maintaining profitable margins.
• Established effective strategic relationship management across business partners and suppliers to deliver improved results.
• Replenished and arranged items to maintain appearance.
• Provided input into product development initiatives based on feedback received from customers.
• Employed effective selling techniques by promoting product benefits and influencing decision-makers.
• Identified and qualified leads through cold calling, networking events, trade shows, and professional organizations.
• Reduced process lags by training employees on best practices and protocols.