Adam Trapp
Scottsdale,AZ
Summary
Adept at enhancing customer experiences and streamlining operations, my tenure at Panda Express showcased my ability to train staff for professionalism and implement waste-reducing practices, boosting sales. Skilled in upselling and problem-solving, I excel in fast-paced environments, ensuring both safety and satisfaction while offering only quality service to costumers day in day out.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Counter Helper
Panda Express
12.2023 - 06.2024
- Trained new employees on company policies and procedures, creating and maintaining a high level of professionalism among staff members.
- Supported management's efforts to reduce waste by closely monitoring food and drink product usage patterns, adjusting ordering practices accordingly.
- Streamlined order processing by being quick, deligent, consistent for faster turnaround times, leading to increased sales.
- Offered customized suggestions for up-selling opportunities , including limited time offers based on customer's tastes, preferences, or dietary needs, leading to higher average transaction values.
Education
Associate of Arts - Business Administration
Maricopa Community Colleges - Scottsdale Community College
Scottsdale, AZ05.2025
Skills
- Workplace safety
- Upselling strategies
- Problem-solving skills
- Customer Engagement
- Store Cleaning
- Multitasking and Organization
- Collaboration and Teamwork
- Cleanliness standards
- Cash handling expertise
- Food Safety Compliance
- Technologically literate
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
- Documented and resolved poor communication amongst which led to improved sense of responsibility, openness which ultimately granted improved performance.
Certification
- CPR Certified
- Food Handlers Certified
Bodybuilder and weightlifter, outdoorsman
Currently 20 years old and have been weightlifting since the age of 14. Specialized in powerlifting at ages 18-19 but have gained aspirations for bodybuilding with plans to compete on stage within the next few years. I highly enjoy being outdoors and exploring. I enjoy going on hikes or going on runs, staying fit.
Languages
Spanish
Limited Working
German
Native or Bilingual
Timeline
Counter Helper
Panda Express
12.2023 - 06.2024
Associate of Arts - Business Administration
Maricopa Community Colleges - Scottsdale Community College